Vehicle Recovery Services

[VEHICLE MANAGEMENT > Recovery] Derbyshire Constabulary (DC) is undertaking Preliminary Market Engagement (PME) to inform the development of a proposed procurement for Vehicle Recovery Services.

DC requires access to reliable, efficient and responsive vehicle recovery services to support the recovery, transportation and storage of vehicles which cannot legally or safely remain where they are. There are a variety of reasons as to why vehicle recovery services are requested which include but are not limited to; Road Traffic Collisions, Criminal Investigations and Evidence, Abandoned, Stolen or Suspicious Vehicles, Public Safety and Traffic Management, Seized Vehicles and Specialist Recovery Requirements.

A secure storage compound for recovered vehicles is a requirement of the contract. The ability to provide inside storage facilities for recovered vehicles which may also require a forensic, mechanical, recognition or other examination. The storage of:

• Burnt-out vehicles
• Vehicles leaking fuel, oil or other hazardous fluids
• Electric and hybrid vehicles
• Electric Scooters (e-scooters).

Due to the nature of the contract, members of the public will be required to attend vehicle recovery and storage locations to collect their vehicle/s. Suppliers should note that suitable arrangements must be in place to facilitate these collections in a safe, secure, and professional manner. This includes appropriate customer-facing facilities, robust identity verification processes prior to vehicle release, and measures to ensure the safety and security of customers, staff, and vehicles whilst on site. Recovery and storage locations should be accessible to members of the public and capable of supporting vehicle collections during stated operating hours.

Vehicle Recovery Services which will be required but not limited to: a) Light vehicles (not exceeding 3.5 tonnes MAM) b) And / or heavy vehicles (exceeding 3.5 tonnes MAM) c) Forensic recoveries (no hands) d) Damage free recoveries

The current contract is due to expire on 31 July 2027.

The purpose of this engagement is to understand the current market, including supplier capability and capacity, service delivery models, geographical coverage, response times and pricing structures. Feedback from potential suppliers will help inform the scope and specification of the proposed requirement, the most appropriate procurement approach and the commercial arrangements necessary to deliver an effective and value-for-money service. This engagement will also provide an opportunity for DC to identify potential risks, challenges and opportunities within the market before proceeding with any formal procurement process.

The PME is for information gathering purposes only and does not constitute a formal invitation to tender or a commitment to proceed with the proposed document.