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Case Management System Review - Preliminary Market Engagement

London Borough of Waltham Forest

Live
Confirmed tender
Market engagement
services

Key details

Contracting authority
London Borough of Waltham Forest
Public authority - sub-central government
Region
London
Delivery: UKI53, United Kingdom
Contract value
£207,720ex VAT
Deadline
19 October 2026
Published
4 October 2026

Procurement

Contract period
1 January 2028 - 31 December 2030
3 years
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support
  • 72223000 Information technology requirements review services
  • 72260000 Software-related services

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Description

The London Borough of Waltham Forest is undertaking a Case Management System Review Programme to consider the future technology required to support services across: Adult Social Care; Children's Social Care, including Youth Justice; Education, including SEND, Early Years and NCCIS; Commissioning and Brokerage activity associated with these services; and cross-service functions and capabilities that may support more than one of these areas. The review is considering both current and future service requirements, including relevant statutory requirements, opportunities to improve service delivery and user experience, interoperability between systems, use of data and emerging technology.

Contact

Address
Waltham Forest Town Hall, London, E17 4JF
Contact name
Mr Ashley Heslop

Identifiers

Buyer reference
DN831760

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External ID: proactis-02993b31-c2c0-f111-813c-005056b64545 • Added 5 October 2026