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Joint Equipment Service for Adults and Children in Southampton and Portsmouth

Southampton City Council

Awarded
goods
SME-friendly
VCSE-friendly

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Key details

Contracting authority
Region
South East
Delivery: South East, United Kingdom
Contract value
£39,000,000ex VAT
Submissions closed
31 July 2025
Published
4 September 2025

Procurement

Contract period
1 August 2025 - 31 July 2032
7 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 33000000 Medical equipments, pharmaceuticals and personal care products
  • 50421000 Repair and maintenance services of medical equipment
  • 51410000 Installation services of medical equipment
  • 63120000 Storage and warehousing services
  • 85142400 Home delivery of incontinence products
  • 85312200 Homedelivery of provisions
  • 85323000 Community health services

What happened

Southampton City Council awarded this contract to Millbrook Healthcare Ltd worth £39,000,000 on 31 Jul 2025. The contract runs until 31 Jul 2032.

Description

Notification of contract award for the provision of a Joint Equipment Service (JES) on loan to adults and children who are resident within the boundaries of Southampton and Portsmouth, or those who live outside the local authority boundaries but who are registered with a GP practice within one of the two cities.

This is a tripartite agreement between Southampton City Council, Portsmouth City Council and the Supplier.

The principal aim of the Service is to enable those individuals in need of support, some of whom are vulnerable, to maintain their health, social care and educational needs and well-being in their chosen location for the foreseeable future and to help alleviate risk (e.g. falls, pressure sores etc.), promote independence, and facilitate end of life strategies. This may include children, older individuals, and other groups determined by local circumstances.

The Service is jointly commissioned by Southampton City Council, Portsmouth City Council and NHS Hampshire & Isle of Wight Integrated Commissioning Board ('Commissioners'). Under section 75 NHSA 2006 agreements within each city, Southampton City Council and Portsmouth City Council will act as the contracting parties on behalf of the health partner organisation.

The scope of the contract includes:

  • Procurement of core and bespoke Paediatric and adults Equipment conforming to CE standards.
  • Delivery and installation of all equipment by qualified Technicians (minor adaptations for both areas) (development opportunities should include the establishment of Trusted Assessor Technicians).
  • Urgent delivery provision to accommodate Rapid Response Service requirements.
  • Assessment/demonstration facilities appropriately staffed with trained personnel to facilitate direct contact from members of the public and prescribers regarding delivery, collection and repair of equipment.
  • Equipment training facility i.e. demonstration of fitting & appropriate use of equipment, troubleshooting etc.
  • Bar coding, cataloguing and full traceability of all Equipment including non-stock and bespoke equipment.
  • Repair, adjustment and maintenance of core and bespoke paediatric and adults' Equipment.
  • Collection of core and bespoke paediatric and adults' Equipment.
  • Decontamination of core and bespoke paediatric and adults' equipment.
  • Provision of Sensory equipment.
  • Reconditioning and re-issuing or disposal of core and bespoke paediatric and adults' Equipment (including Continuing Healthcare Equipment)

Full description

The scope of the contract includes:

  • Procurement of core and bespoke Paediatric and adults Equipment conforming to CE standards.
  • Delivery and installation of all equipment by qualified Technicians (minor adaptations for both areas) (development opportunities should include the establishment of Trusted Assessor Technicians).
  • Urgent delivery provision to accommodate Rapid Response Service requirements.
  • Assessment/demonstration facilities appropriately staffed with trained personnel to facilitate direct contact from members of the public and prescribers regarding delivery, collection and repair of equipment.
  • Equipment training facility i.e. demonstration of fitting & appropriate use of equipment, troubleshooting etc.
  • Bar coding, cataloguing and full traceability of all Equipment including non-stock and bespoke equipment.
  • Repair, adjustment and maintenance of core and bespoke paediatric and adults' Equipment.
  • Collection of core and bespoke paediatric and adults' Equipment.
  • Decontamination of core and bespoke paediatric and adults' equipment.
  • Provision of Sensory equipment.
  • Reconditioning and re-issuing or disposal of core and bespoke paediatric and adults' Equipment (including Continuing Healthcare Equipment) Additional information: Values listed in this Contract Award Notice are for the full potential term of the contract, including optional extensions. The value is based on current demand levels and is subject to change over the duration of the contract.

Several factors may influence the final contract value, including fluctuations in demand, economic conditions such as inflation and equipment costs, and changes resulting from Local Government Reorganisation (LGR). Additionally, both the value and geographical scope of the contract may be adjusted in response to LGR developments.

The values listed represent the combined value of Contracting Authorities party to the contract.

Awarded supplier

Supplier
Millbrook Healthcare Ltd
Companies House: 00833987
Award value
£39,000,000
Award date
31 July 2025

Contact

Address
Civic Centre, Southampton, SO147LY
Contact name
Hayley Holden

Identifiers

Buyer reference
SCC-SMS-0959
Notice ID
18591776-3534-4386-95f5-dce38a490662-862261
OCID
ocds-b5fd17-9ad6ff08-ed1b-4c6e-8269-312652a6f9fd

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External ID: cf-ocds-b5fd17-9ad6ff08-ed1b-4c6e-8269-312652a6f9fd • Added 3 October 2026