Type: quality
Name: Previous Experience
Description: Tenderers are required to demonstrate that they have sufficient recent and relevant experience to deliver contracts of this nature:
Recent Relevant Contracts
Tenderers are required to provide details of the three (3) most relevant contracts undertaken by the Tenderer in the last five years.
Weighting: 20.00
Weighting type: percentageExact
Type: quality
Name: Solution & Approach
Description: Tenderer’s written response to the Lot-specific Scope of Requirements set out in the applicable Annex, including proposed technical solution, product families, installation / design approach (Lot 1 – AV) and managed print operating model (Lot 2 – Print).
Maximum 3,000 words per Lot.
Weighting: 15.00
Weighting type: percentageExact
Type: quality
Name: Service Levels & Operating Model
Description: Tenderer's proposed Service Level Agreement (SLA), turnaround times, on-demand fulfilment mechanism
• (Lot 1 - AV), ink/toner replenishment and device response
Weighting: 15.00
Weighting type: percentageExact
Type: quality
Name: Overall Risk & Commercial Model
Description: Tenderer's Risk Register against the applicable Scope of Requirements, together with proposed commercial risk-share, warranty and end-of-life disposal provisions. Where a lease/DaaS model is proposed under Lot 1, this criterion also captures the commercial and contractual assessment of that model.
Weighting: 10.00
Weighting type: percentageExact
Type: price
Name: Ultimate Cost
Description: Ultimate Cost of proposal in accordance with the Pricing Schedules (Form 5) and the evaluation methodology set out in Form 5 Section 5.4. Sub-weightings differ per Lot
Weighting: 40.00
Weighting type: percentageExact
Type: quality
Name: Previous Experience
Description: Tenderers are required to demonstrate that they have sufficient recent and relevant experience to deliver contracts of this nature:
Recent Relevant Contracts
Tenderers are required to provide details of the three (3) most relevant contracts undertaken
Weighting: 20.00
Weighting type: percentageExact
Type: quality
Name: Solution & Approach
Description: Tenderer’s written response to the Lot-specific Scope of Requirements set out in the applicable Annex, including proposed technical solution, product families, installation / design approach (Lot 1 – AV) and managed print operating model (Lot 2 – Print).
Maximum 3,000 words per Lot.
Weighting: 15.00
Weighting type: percentageExact
Type: quality
Name: Service Levels & Operating Model
Description: Tenderer's proposed Service Level Agreement (SLA), turnaround times, on-demand fulfilment mechanism
• (Lot 1 - AV), ink/toner replenishment and device response
• (Lot 2 - Print), account management, escalation and reporting
Weighting: 15.00
Weighting type: percentageExact
Type: quality
Name: Overall Risk & Commercial Model
Description: Tenderer's Risk Register against the applicable Scope of Requirements, together with proposed commercial risk-share, warranty and end-of-life disposal provisions. Where a lease/DaaS model is proposed under Lot 1, this criterion also captures the commercial and contractual assessment of that model.
Weighting: 10.00
Weighting type: percentageExact
Type: price
Name: Ultimate Cost
Description: Ultimate Cost of proposal in accordance with the Pricing Schedules (Form 5) and the evaluation methodology set out in Form 5 Section 5.4. Sub-weightings differ per Lot
Weighting: 40.00
Weighting type: percentageExact