QUB/2250/22 - Provision of General Cleaning Services and Ancillary Services

Queen’s has a requirement for an experienced Economic Operator to provide Cleaning Services and Ancillary Services to various locations across the University campus. The provision of cleaning services will be to the buildings and external areas at the University’s sites detailed further within the tender documents.

Queen’s has a requirement for an experienced Economic Operator to provide Cleaning Services and Ancillary Services to various locations across the University campus. The key objectives of this Contract are:-• To provide the specified Services to the University based on flexibility, continuous improvement and innovation;• To engender and nurture a true spirit of partnership between the Contractor and the University by seeking solutions to conflicts and making a commitment to internal dispute resolution;• To benefit from the co-ordination and integration of the Contractor’s supply chain and to ensure commitment of this supply chain to delivery of the specified Services;• To provide Services focused on quality, meeting the needs of the University’s customers;• To implement a structure which encourages value for money and continuous improvement.The key operational objectives and tasks required of the Contractor in relation to the provision of the specified services are:-• To provide a safe and clean working environment for students, staff and visitors to University premises;• To maintain and safeguard the assets of the University’s premises and their contents;• To enable University staff to carry out their business functions effectively with minimum disruption;• To reduce the overall environmental impacts of the specified Services;• To offer advice and proposals to the University on methods of introducing value for money and innovation to the Service provision.