Integrated Advocacy Service

Derby City Council is seeking to appoint a single Service Provider to deliver an Integrated Independent Advocacy Service hub with a single point of entry for anyone who requires and meets the relevant eligibility criteria for statutory advocacy support in Derby, a specialist advocacy service to support the requirements of the Care Act 2014 and for vulnerable adults of working age who are not eligible for statutory advocacy.

The Service provider will deliver a standardised process for the receipt, management & monitoring of advocacy referrals; provide economies of scale and support investment in good quality information, training, and data management systems.

The Service Provider will be expected to work closely with the Council and health partners with a focus on frontline delivery and partnership working.

Service Providers are invited to bid for the contract and in doing so are required to demonstrate their relevant knowledge and experience of having provided similar services previously to those being tendered.

Bidders must meet the minimum requirements of the main Selection Questionnaire as detailed in Section 4.3 of Part One - Process Overview document.

The initial term is for three years. The contract is estimated to commence 1st April 2025 and expire 31st March 2028. There will be an option to extend the contract for up to a further two years in annual increments, subject to satisfactory performance and business needs. Maximum contract period is, therefore, 5 years.

Please note suppliers wishing to express interest and obtain the documentation must do so by 11:30PM on 15/01/2025. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10am on 16/01/2025.

Documents are available at www.eastmidstenders.org Please search for TD2060.

Please note: we will only accept expressions of interest through the e-tendering system.