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Government Commercial Agency

Awarded
goods
Framework agreement

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Key details

Contracting authority
Government Commercial Agency
Public authority - central government
Region
Liverpool
Delivery: United Kingdom, United Kingdom
Contract value
£1,000,000,000ex VAT
Submissions closed
13 January 2026
Published
21 September 2026

Procurement

Contract period
1 October 2026 - 30 September 2030
4 years
Procedure type
Competitive flexible procedure
CPV classifications
  • 66151100 Electronic marketplace retailing services
  • 03000000 Agricultural, farming, fishing, forestry and related products
  • 09000000 Petroleum products, fuel, electricity and other sources of energy
  • 14000000 Mining, basic metals and related products
  • 15100000 Animal products, meat and meat products
  • 15220000 Prepared and preserved fish
  • 15300000 Fruit, vegetables and related products
  • 15310000 Potatoes and potato products
  • 15320000 Fruit, vegetables and related products
  • 15330000 Fruit, vegetables and related products
  • 15332200 Fruit, vegetables and related products
  • 15400000 Animal or vegetable oils and fats
  • 15500000 Dairy products
  • 15600000 Grain mill products, starches and starch products
  • 15612000 Grain mill products, starches and starch products
  • 15622000 Grain mill products, starches and starch products
  • 15700000 Animal feedstuffs
  • 15710000 Animal feedstuffs
  • 15800000 Miscellaneous food products
  • 15810000 Bread products, fresh pastry goods and cakes
  • 15830000 Miscellaneous food products
  • 15850000 Pasta products
  • 15860000 Coffee, tea and related products
  • 15871000 Condiments and seasonings
  • 15880000 Special nutritional products
  • 15881000 Special nutritional products
  • 15882000 Dietetic products
  • 15884000 Baby food
  • 15890000 Miscellaneous food products and dried goods
  • 15980000 Non-alcoholic beverages
  • 16000000 Agricultural machinery
  • 18000000 Clothing, footwear, luggage articles and accessories
  • 22000000 Printed matter and related products
  • 24000000 Chemical products
  • 30000000 Office and computing machinery, equipment and supplies except furniture and software packages
  • 31000000 Electrical machinery, apparatus, equipment and consumables; lighting
  • 32000000 Radio, television, communication, telecommunication and related equipment
  • 33000000 Medical equipments, pharmaceuticals and personal care products
  • 34000000 Transport equipment and auxiliary products to transportation
  • 35000000 Security, fire-fighting, police and defence equipment
  • 37000000 Musical instruments, sport goods, games, toys, handicraft, art materials and accessories
  • 38000000 Laboratory, optical and precision equipments (excl. glasses)
  • 39000000 Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
  • 41000000 Collected and purified water
  • 42000000 Industrial machinery
  • 43000000 Machinery for mining, quarrying, construction equipment
  • 44000000 Construction structures and materials; auxiliary products to construction (except electric apparatus)
  • 48000000 Software package and information systems
  • 50000000 Repair and maintenance services
  • 51000000 Installation services (except software)
  • 64000000 Postal and telecommunications services
  • 71000000 Architectural, construction, engineering and inspection services
  • 72000000 IT services: consulting, software development, Internet and support
  • 73000000 Research and development services and related consultancy services
  • 75000000 Administration, defence and social security services
  • 76000000 Services related to the oil and gas industry
  • 77000000 Agricultural, forestry, horticultural, aquacultural and apicultural services
  • 79000000 Business services: law, marketing, consulting, recruitment, printing and security
  • 80000000 Education and training services
  • 85000000 Health and social work services
  • 90000000 Sewage, refuse, cleaning and environmental services

What happened

Government Commercial Agency awarded this contract to PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED worth £1,000,000,000 on 21 Sept 2026. The contract runs until 30 Sept 2030.

Description

This Framework is for the provision of a digital platform providing marketplace, catalogue management and autonomous sourcing solutions to facilitate purchasing of goods and commoditised services across the public sector, to be utilised by Central Government Departments and all other UK Public Sector Bodies, including but not limited to Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations.

The solution aims to deliver end users access to a broad pre-qualified and dynamic supplier base, capable of offering a wide range of goods and commoditised services available for purchase and delivery through a digital platform.

Awarded supplier

Supplier
PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED
Companies House: 02788181
Award value
£1,000,000,000
Award date
21 September 2026
Bidders
3 bidders

Contact

Address
9th Floor, The Capital, Old Hall Street, Liverpool, L3 9PP

Identifiers

Buyer reference
RM6369
Notice ID
089275-2026
OCID
ocds-h6vhtk-0502cc

Explore related tenders

External ID: fts-ocds-h6vhtk-0502cc • Added 6 August 2026