Laundry Services

Derbyshire Constabulary (DC) is undertaking Preliminary Market Engagement (PME) to inform the development of a proposed procurement for Laundry Services at two custody suites located within Derbyshire.

The laundry service is a critical provision required primarily for the effective running of the custody suite facilities.  A lack of correctly laundered custody items is high risk to the day-to-day detention of detainees and impacts on the health, safety and welfare of police officers, detainees and cleaning operatives handling the laundry 24/7. The legal system for processing of a detainee cannot be placed at risk by inadequate laundering services; therefore, the contractor must guarantee delivery of reliable and safe laundering services.

The Contractor must maintain service Standards in line with BS EN ISO 9001:2015 Quality Management System and laundering to HSE guidance standards: https://www.hse.gov.uk/biosafety/blood-borne-viruses/decontamination and must also support the DC in ensuring custody regulations set out in the PACE Code Care are adhered to.

Service times are Monday – Friday, 52 weeks per annum including delivery/collection changes to account for bank holidays.

Items currently originating at custody facilities may include but not be limited to; custody cell blankets, high risk suit top and bottoms and smocks (made of special risk anti-rip material), bath and hand towels, jogging bottoms, sweatshirts and t-shirts. DC also have ad hoc requirements for items such as tunic uniform jacket and trousers, white shirts, tops, trousers, tablecloths, tea towels, some require dry clean, some machine washable.

The successful contractor must have a suitable method of transport to collect and deliver laundry within Derbyshire. The purpose of this engagement is to understand the current market, including supplier capability and capacity, service delivery models, geographical coverage, response times and pricing structures. Feedback from potential suppliers will help inform the scope and specification of the proposed requirement, the most appropriate procurement approach and the commercial arrangements necessary to deliver an effective and value-for-money service. This engagement will also provide an opportunity for DC to identify potential risks, challenges and opportunities within the market before proceeding with any formal procurement process. The PME is for information gathering purposes only and does not constitute a formal invitation to tender or a commitment to proceed with the proposed document.