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Prevent and Protect Customer Relationship Management ('CRM') Tool
Surrey County Council
Awarded
goods
This tender has closed
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Key details
Contracting authority
Surrey County Council
Public authority - sub-central government
Region
Reigate
Sector
Contract value
£81,893ex VAT
Submissions closed
Not stated by buyer
Published
14 October 2026
Procurement
Contract period
12 December 2026 - 11 December 2027
1 year
Procedure type
Below threshold - unknown
CPV classifications
- 48445000 Customer Relation Management software package
What happened
Surrey County Council awarded this contract to SOFTCAT PLC worth £81,893 on 14 Oct 2026. The contract runs until 11 Dec 2027.
Description
Surrey Fire and Rescue currently use a customer relationship management tool known as Prevent and Protect (P&P). This solution is used to record information regarding safe and well visits, fires safety audits, operational audits and visits to vulnerable children and adults. It is used to manage both risk across the country and performance of our teams.
Awarded supplier
Contact
Address
Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF
Email
Identifiers
Notice ID
096945-2026
OCID
ocds-h6vhtk-078768
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View all →External ID: fts-ocds-h6vhtk-078768 • Added 14 October 2026