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Cleaning and Operational Management of Public Conveniences

Hayle Town Council

Awarded
services
SME-friendly

This tender has closed

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Key details

Contracting authority
Hayle Town Council
local council
Region
Hayle
Delivery: South West England
Contract value
£180,000ex VAT
Submissions closed
16 January 2023
Published
5 December 2022

Procurement

Contract period
1 April 2023 - 31 March 2029
6 years
Procedure type
Open procedure (above threshold)
CPV classifications
  • 90000000 Sewage, refuse, cleaning and environmental services

What happened

Hayle Town Council awarded this contract to CORSERV Facilities worth £34,065 on 20 Feb 2023. The contract runs until 31 Mar 2029.

Description

Hayle Town Council has responsibility for the four public conveniences in Hayle. We are seeking tenders from competent contractors to ensure that the public conveniences provided are clean, safe and fully operational throughout the agreed opening times.

The successful tenderer will be offered the contract for a period of 4(+1+1) years subject to service provision, commencing 1 April 2023.

Tenders are invited for the following:

1. Daily unlock, (by 8am) and lock up (not before 7pm) of the toilets

2. Daily cleaning of toilets Daily cleaning of toilets as per specification listed on Page 3 - 4 and additional visits to clean the toilets if necessary.

3. Weekly cleaning and regular deep cleaning As per specification listed on Page 4.

4. Sanitary and sharps disposal

5. Provision of all consumables and soap dispensers and toilet roll holders in the Ladies, Gents and Unisex toilets

6. Out of hours repairs as required to a single item limit of £500 with a full report to the Town Clerk at the earliest opportunity

7. Monthly legionella testing

A detailed cleaning specification is contained in the tender pack.

CONTRACT

In submitting a tender, the tenderer shall be deemed to have offered to undertake the service and any variations thereto in accordance with the provisions of the Health and Safety at Work etc. Act 1974, Modern Slavery Act 2015 and any other current legislation covering such works.

All tenderers must provide:

  • Details of appropriate insurances
  • Company Health and Safety Policy
  • Method statements for cleaning operations and disposal of clinical waste
  • Risk assessments for all functions associated with the contract and a lone working policy if required.
  • Emergency Action Plan
  • Proof of CoSHH training of all staff employed who attend the sites
  • CoSHH assessments for all materials used on the sites

Return completed Tender Form and requested documentation (see above) either by email or in an envelope clearly labelled 'Public Convenience Tender' to:

[email protected]

or Town Clerk Hayle Town Council Hayle Community Centre 58 Queensway Hayle TR27 4NX

The deadline for the receipt of tender applications is 9am on Monday 16 January 2023.

Additional information: The Invitation to Tender Information document and application form may be downloaded from:

https://www.hayletowncouncil.net/category/news/

The value has been estimated, based on an annual cost of £30,000 for a maximum of 6 years.

This tender will not be split into lots.

Full description

SCOPE OF SERVICES

Tenders are invited for the following:

1. Daily unlock, (by 8am) and lock up (not before 7pm) of the toilets

2. Daily cleaning of toilets

Daily cleaning of toilets as per specification listed on Page 3 - 4 and additional visits to clean the toilets if necessary.

3. Weekly cleaning and regular deep cleaning

As per specification listed on Page 4.

4. Sanitary and sharps disposal

5. Provision of all consumables and soap dispensers and toilet roll holders in the Ladies, Gents and Unisex toilets

6. Out of hours repairs as required to a single item limit of £500 with a full report to the Town Clerk at the earliest opportunity

7. Monthly legionella testing

Locations and Opening Times

Commercial Road 8am -7pm

April - 30 Sept: - 2 Cleans

1 October - 31 March:- 1 Clean

Foundry Square Car Park 8am -7pm

1 April - 30 Sept: - 2 Cleans

1 October - 31 March:- 1 Cleans

Recreation Ground 8am -7pm

1 April - 30 Sept: - 2 Cleans

1 October - 31 March:- 1 Cleans

Hayle Towans 8am -7pm

Good Friday - 30 Sept Inc:- 2 Cleans

Working Hours

The Contractor shall ensure that all sites and all facilities within each individual site are cleaned every day that they are open, in accordance with the seasonal opening hours and to the standards required. The opening hours of all sites shall be 8am to 7pm in the Summer months and, for all year round sites, 8am to 6.00 pm in the Winter season.

The Contractor shall ensure that all sites are locked and unlocked in accordance with these hours.

The Contractor shall be required to work on site both before and during these hours each day.

Cleaning Specification

Cleaning should be carried out in a systematic sequence. This will avoid areas which were previously cleaned becoming wet and soiled again before the cleaning process is completed.

Daily Cleaning Checklist:

Prior to starting work signage must be erected to advise users of cleaning in progress and of potentially wet floors. Check all lights, hand driers, door locks, baby changing equipment are working properly and report faults.

The Core Tasks comprise of the following Works:

  • Entrances and exits, doors, door handles, windows
  • External areas immediately adjacent to the site
  • Windows
  • Walls, woodwork, ceilings, sockets, skirting boards, ledges, switches panels
  • Wet mop floors
  • Cubicles
  • Urinals
  • Sinks, basins, taps, splash backs and tiles
  • Toilet pans
  • Toilet seats
  • Soap dispensers and wallgates (wash stations)/ sinks
  • Hand dryers (and paper towel dispensers)
  • Hot water heaters (where fitted)
  • Pipes, cisterns
  • Baby Changing Units
  • Mirrors
  • Low level light fittings
  • Bins and waste removal
  • Replace all consumable supplies, ie toilet rolls, soap, etc. Do not leave part used toilet rolls outside of the dispensers.

Remove any signage once cleaning is complete and facilities are ready for safe use.

Report any damage, faults or defects to Hayle Town Council on 01736 755005.

If any faults or issues are found which potentially affect the safe use of the toilets the affected area must be locked and signed 'out of order' and then reported to the Town Council immediately.

Weekly Cleaning Checklist:

a) Clean external doors and signage

b) Clean internal walls and fittings

In addition to the above, regular deep cleaning should be scheduled quarterly to address usage and soiling. Exact cleaning methods and frequency to be agreed.

Awarded supplier

Supplier
CORSERV Facilities
Award value
£34,065
Award date
20 February 2023

Contact

Address
Hayle Community Centre, 58 Queensway, Hayle, TR274NX
Contact name
Eleanor Giggal or Phil Drew

Identifiers

Buyer reference
Hayle Town Council
Notice ID
ce9fc645-1efb-49bd-b16f-48172ee7fa1b-617987
OCID
ocds-b5fd17-4cbde27e-ec81-4d0a-b287-a216844a684d

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External ID: cf-ocds-b5fd17-4cbde27e-ec81-4d0a-b287-a216844a684d • Added 4 October 2026