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Business Telephony Requirement for South Staffordshire Council

Staffordshire County Council

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Staffordshire County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
West Midlands
Delivery: West Midlands, United Kingdom
Contract value
£190,000ex VAT
Submissions closed
2 October 2023
Published
9 November 2023

Procurement

Contract period
27 November 2023 - 26 November 2027
4 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72222300 Information technology services

What happened

Staffordshire County Council awarded this contract to CHARTERHOUSE VOICE & DATA LIMITED worth £190,000 on 9 Nov 2023. The contract runs until 26 Nov 2027.

Description

The provision of a Cloud based Contact Centre Telephony system for South Staffordshire District Council

The solution requires an appropriate supplier who can provide South Staffordshire District Council a cloud based solution to allow customers of the District of South Staffordshire to ring and be directed to an appropriate Customer Services member of team who can deal with their requirements.

Call off made from Crown Commercial Services G Cloud 13 Framework

Awarded supplier

Supplier
CHARTERHOUSE VOICE & DATA LIMITED
Companies House: 02804354
Award value
£190,000
Award date
9 November 2023

Contact

Address
Tipping Street, Stafford, ST16 2DH
Contact name
Laura Kendall

Identifiers

Buyer reference
IA3181
Notice ID
526ba6d2-7aa2-413b-80a9-f5f3b1658c6c-696697
OCID
ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136

Explore related tenders

External ID: cf-ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136 • Added 4 October 2026