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Appropriate Adult Service 2026

British Transport Police

Awarded
services

This tender has closed

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Key details

Contracting authority
British Transport Police
Public authority - central government
Contract value
£675,800ex VAT
Submissions closed
Not stated by buyer
Published
31 October 2025

Procurement

Contract period
12 February 2026 - 11 February 2029
36 months
Procedure type
Open procedure
CPV classifications
  • 85311300 Welfare services for children and young people

What happened

British Transport Police awarded this contract to Appropriate Adults UK Ltd worth £675,800 on 19 Dec 2025. The contract runs until 11 Feb 2029.

Description

British Transport Police seeks the provision of an Appropriate Adult Service 24 hours a day, 7 days a week, 365 days of the year as, defined by the Police and Criminal Evidence Act (1984) and its Code of Practice for juveniles aged 10-17 years where a parent or guardian is unable or unwilling to attend; as well as for vulnerable adults detained in police custody, A vulnerable adult is considered to be from the age of 18.

The role of the Appropriate Adult in custody is to ensure the welfare of the vulnerable person (adult and juvenile) is maintained, that they understand all processes put to them and that all decisions they make in custody are in their best interests and with all the available information and understanding. This is a requirement under Code C of PACE, and allows the AA to make representations, and speak on behalf of the vulnerable person on matters of welfare and understanding.

Whilst it is required that an Appropriate Adult be present for all custody processes involving vulnerable persons. If an Appropriate Adult is not readily available during booking in or when a Juvenile is first brought to a custody, a telephone service will be available to assist with the initial booking in process. An Appropriate Adult in these circumstances will provide guidance and welfare support (but will not include formal consultation).

In most cases the Appropriate Adult will be somebody related to the detained person such as a parent, adult, sibling, or a Social Worker with a responsibility for the ongoing welfare of the child. However, there are times when these people are unable, unwilling or unsuitable to function as an Appropriate Adult in custody and in these cases, police are required to call on another independent, responsible adult.

Awarded supplier

Supplier
Appropriate Adults UK Ltd
Award value
£675,800
Award date
19 December 2025

Contact

Address
200 Buckingham Palace Road, London, SW1W 9TP
Contact name
Ayo Ogunmoyero

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External ID: mytenders-OCT170512 • Added 1 October 2026