Find a Tender Service

For the provision of Out-of-Hour Emergency Service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service

Oldham Metropolitan Borough Council

Live
Confirmed tender
services
SME-friendly
VCSE-friendly

Key details

Contracting authority
Oldham Metropolitan Borough Council
Public authority - sub-central government
Region
Oldham
Delivery: North West England, United Kingdom
Contract value
£750,000ex VAT
£750,000 inc VAT
Deadline
16 November 2026
Enquiry deadline
6 November 2026(questions / clarifications)
Award decision
25 November 2026(estimated)
Published
18 October 2026

Procurement

Contract period
1 January 2027 - 31 December 2029
3 years
Possible extension to 31 December 2031 · 4 years, 11 months in total
Extension terms: 3 years with option to extend for a further 1 + 1 years extension activated if performance levels are met during the initial 3 years of the contract.
Procedure type
Open procedure
CPV classifications
  • 79510000 Telephone-answering services
  • 98340000 Accommodation and office services

Get alerts when Oldham Metropolitan Borough Council publishes again

Free lets you browse and discover. Pro emails you the next time Oldham Metropolitan Borough Council advertises a services contract.

Description

To meet legal requirements to provide an out-of-hour emergency service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service. The successful contractor will undertake the duties outlined within the Out of Hours Contract enabled the Local Authority to continue to fulfil its statutory responsibilities and provide emergency out of hours housing advice and support. The Out of Hours Emergency Homelessness Support Service is a telephone-based service that residents can contact outside of usual office hours: Monday - Friday 5pm-9am overnight support, and Saturday - Sunday 24hours support inclusive of bank holidays.

Based on historical spend it is estimated the new contract spend will be circa £125,000 per annum.

This figure does not guarantee the Contract value or spend.

Contact

Address
Spindles Shopping Centre, West Street, Oldham, OL1 1HD

Identifiers

Buyer reference
DN831015
Notice ID
098239-2026
OCID
ocds-h6vhtk-077b0d

Explore related tenders

External ID: fts-ocds-h6vhtk-077b0d • Added 27 September 2026