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Supply, Installation and Support of On-Bus Destination Display Equipment and Audio Visual Announcements (AVA)

South Yorkshire Mayoral Combined Authority

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Key details

Contracting authority
South Yorkshire Mayoral Combined Authority
Public authority - sub-central government
Region
Sheffield
Delivery: Yorkshire and the Humber, United Kingdom
Contract value
£20,000,000ex VAT
£24,000,000 inc VAT
Deadline
4 December 2026
Enquiry deadline
20 November 2026(questions / clarifications)
Award decision
22 January 2027(estimated)
Published
28 October 2026

Procurement

Contract period
8 February 2027 - 10 September 2032
6 years
Possible extension to 10 September 2036 · 9 years, 7 months in total
Extension terms: The contract may be extended for up to four further periods of twelve months each, exercisable at the Authority's sole discretion by written notice. The initial term ends on 10 September 2032. If all four extensions are exercised the contract ends on 10 September 2036, giving a maximum total term of nine years and seven months from the contract start date. Each extension is a separate twelve month period, exercised independently, so the Authority may exercise some, all or none of them. The extensions would be used to maintain continuity of the destination display and audio visual announcement service across the franchised fleet where the equipment remains serviceable and supported, and to align the end of the contract with the Authority's wider on-bus technology and fleet replacement programmes. The rates tendered apply throughout any extension period, subject only to the indexation provisions in the Pricing Schedule.
Procedure type
Open procedure
CPV classifications
  • 48813000 Passenger information system
  • 50000000 Repair and maintenance services
  • 51000000 Installation services (except software)

Description

South Yorkshire Mayoral Combined Authority is procuring the design, supply, installation, commissioning, integration, maintenance and support of on-bus destination display equipment and an audio visual announcement (AVA) system for the South Yorkshire franchised bus fleet, together with the supporting back office and content management software.

The requirement covers 723 vehicles, being the whole franchised fleet including vehicles used on school services, driver training vehicles and operator spare vehicles. Destination display equipment is required for all 723 vehicles together with a 2% spares allowance, giving 738 destination display units, and AVA is required for all 723 vehicles. The assumed fleet composition is 35% single deck and 65% double deck.

The fleet is brought into service in three phases, with Go Live Dates of 4 September 2027, 10 September 2028 and 10 September 2029. The estimated split is approximately 406 vehicles in Phase 1, 190 in Phase 2 and 127 in Phase 3. These are estimates and the number of vehicles in each phase may be more or less. The Authority may elect not to proceed with Phase 2 and/or Phase 3, on written notice given not less than three months before the first purchase order for that phase falls to be issued under the agreed delivery and installation programme, in accordance with the contract terms.

Equipment is expected to be fitted at the vehicle manufacturer's premises during vehicle build, and ordered in batches against an agreed delivery and installation programme. The supplier is required to provide a fully maintained service for the contract term, including remote monitoring and diagnostics, fault response and repair, spares, software and firmware updates, obsolescence management and a helpdesk.

The solution must comply with the Public Service Vehicles (Accessible Information) Regulations 2023 and must operate without dependency on the Authority's separately procured AVL system or Vehicle Compute / IP Edge Gateway.

The requirement is not divided into lots. The destination display equipment and the AVA system are technically interdependent, both presenting route, destination and next stop information drawn from a single source of timetable, route and stop data, and dividing the requirement would place the risk of that interface with the Authority rather than the supplier.

The Authority reserves the right to order up to a maximum of 1,100 destination display units and up to a maximum of 1,100 AVA units during the contract period at the rates tendered, without a further tendering exercise, to allow for fleet growth and replacements. These are separate maximums for each type and not a combined total. Orders are subject to the maximum contract value stated in this notice.

The contract has an initial term to 10 September 2032, with up to four further periods of twelve months each at the Authority's sole discretion, to a maximum end date of 10 September 2036. The total value stated includes the optional additional orders and the extension periods.

Full description

South Yorkshire Mayoral Combined Authority is procuring the design, supply, installation, commissioning, integration, maintenance and support of on-bus destination display equipment and an audio visual announcement (AVA) system for the South Yorkshire franchised bus fleet, together with the supporting back office and content management software.

The requirement covers 723 vehicles, being the whole franchised fleet including vehicles used on school services, driver training vehicles and operator spare vehicles. Destination display equipment is required for all 723 vehicles together with a 2% spares allowance, giving 738 destination display units, and AVA is required for all 723 vehicles. The assumed fleet composition is 35% single deck and 65% double deck.

The fleet is brought into service in three phases, with Go Live Dates of 4 September 2027, 10 September 2028 and 10 September 2029. The estimated split is approximately 406 vehicles in Phase 1, 190 in Phase 2 and 127 in Phase 3. These are estimates and the number of vehicles in each phase may be more or less. The Authority may elect not to proceed with Phase 2 and/or Phase 3 in accordance with the contract terms.

Equipment is expected to be fitted at the vehicle manufacturer’s premises during vehicle build, and ordered in batches against an agreed delivery and installation programme. The supplier is required to provide a fully maintained service for the contract term, including remote monitoring and diagnostics, fault response and repair, spares, software and firmware updates, obsolescence management and a helpdesk.

The solution must comply with the Public Service Vehicles (Accessible Information) Regulations 2023 and must operate without dependency on the Authority’s separately procured AVL system or Vehicle Compute / IP Edge Gateway.

The requirement is not divided into lots. The destination display equipment and the AVA system are technically interdependent, both presenting route, destination and next stop information drawn from a single source of timetable, route and stop data, and dividing the requirement would place the risk of that interface with the Authority rather than the supplier.

The Authority reserves the right to order up to a maximum of 1,100 destination display units and up to a maximum of 1,100 AVA units during the contract period at the tendered rates, without a further tendering exercise, to allow for fleet growth and replacements. These are separate maximums for each type, not a combined total. Orders are subject to the maximum contract value stated in this notice.

How to engage

SYMCA is carrying out preliminary market engagement to test its requirements, proposed approach, timescales and budget with the market before publishing a tender notice for the supply, installation and support of on-bus Destination Display equipment and Audio Visual Announcements (AVA) for the South Yorkshire franchised bus fleet (approximately 700 vehicles). We welcome input from manufacturers, system integrators, installers and maintainers, including organisations that would expect to bid as part of a consortium or as a subcontractor. Scope of the engagement: a short written Market Engagement Questionnaire covering market capability and partnering; integration with other on-bus systems (including a Vehicle Compute / ITxPT-aligned Gateway, which SYMCA will install from Day 1 but which is not a mandatory Day-1 dependency) and operation before the separately procured AVL system is available; accessibility and the Public Service Vehicles (Accessible Information) Regulations 2023; delivery, lead times and installation; commercial and pricing models, including indicative non-binding prices; contract length and proposed terms; and social value. No events or one-to-one sessions will be held. How to take part: 1. Email [email protected] to register your interest and request the Market Engagement Questionnaire, quoting "PME - Destination Display and AVA". 2. Return the completed questionnaire by email to the same address by 12 noon on Tuesday 29 September 2026. Clarification questions must be sent by email to the same address. Where a question and answer are relevant to all participants, SYMCA will share them with everyone who has registered an interest, without identifying who asked. This is not a call for competition. Participation, or non-participation, will not affect a supplier's ability to take part in any future procurement, and information provided will not be used in the evaluation of any future tender. SYMCA will not pay any costs incurred in responding. The anticipated procedure is an open procedure under the Procurement Act 2023, with a tender notice expected to be published in October 2026.

Contact

Address
11 Broad Street West, Sheffield, S1 2BQ
Contact name
Ms Joanna Driscoll

Bid documents

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Identifiers

Buyer reference
DN831969
Notice ID
102021-2026
OCID
ocds-h6vhtk-0777d4

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External ID: fts-ocds-h6vhtk-0777d4 • Added 22 September 2026

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