The Domestic Abuse Housing Solution and Support Service
Birmingham City Council
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Key details
Procurement
- 85000000 Health and social work services
- 85310000 Social work services
- 98000000 Other community, social and personal services
- 70333000 Housing services
- 85300000 Social work and related services
- 75200000 Provision of services to the community
What happened
Birmingham City Council awarded this contract to Cranstoun on 1 Apr 2023.
Description
The Council wishes to establish a contract for a domestic abuse housing solution and support service for those who are homeless or threatened with homelessness due to domestic abuse. The service will undertake statutory housing needs assessments and deliver homelessness prevention and relief duties in accordance with the Housing Act 1996, as amended by the Homelessness Reduction Act 2017. The service will support the Council in its ambitions to achieve Domestic Abuse Housing Alliance Accreditation (DAHA) and will therefore adopt a rights-based approach to support that facilitates access to a range of domestic abuse and wider support services in line with DAHA’s values and principles, which include safety-led case management, survivor-led support, perpetrator accountability, and intersectional and anti-racist practice.
Full description
The Council wishes to establish a contract for a domestic abuse housing solution and support service for those who are homeless or threatened with homelessness due to domestic abuse. The service will undertake statutory housing needs assessments and deliver homelessness prevention and relief duties in accordance with the Housing Act 1996, as amended by the Homelessness Reduction Act 2017. The service will support the Council in its ambitions to achieve Domestic Abuse Housing Alliance Accreditation (DAHA) and will therefore adopt a rights-based approach to support that facilitates access to a range of domestic abuse and wider support services in line with DAHA’s values and principles, which include safety-led case management, survivor-led support, perpetrator accountability, and intersectional and anti-racist practice. This will involve administering statutory homeless applications and decision letters, undertaking housing needs assessments, and developing holistic personalised housing plans alongside proactive case management.The Contract will last for 2 years (unless terminated under the terms and conditions of contract) with the option to extend for a period 1 year for the following two years subject to funding availability and performance on a 12-month review.The contract will be awarded to a single provider although consortium bids led by a lead applicant are welcome.
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View all →External ID: fts-ocds-h6vhtk-038681 • Added 20 August 2026