Framework Agreement for the provision of a Council Tax Discount and Reduction Review Service

Each District and Borough Council within Staffordshire will conduct reviews of all Council Tax reductions which are relevant to the occupancy of a property and those residents.

This will typically include;

• All single person discounts
• All other Council Tax discounts, which are dependant upon numbers or categories of occupiers.
• All empty properties, including long term voids, which do not attract a reduction, or which attract premium charges.
• All Local Council Tax Reduction (LCTR) cases, in so far as the residents occupying the household will be reviewed. Income, capital, etc will not be reviewed as a part of this project.

The Councils require the Contractor to perform a data-matching exercise, investigate any mismatches, update the Councils' systems with the results of the investigations and deal with any subsequent Council Tax payer contact.