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User Research & Service & Content Design

Essex County Council

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

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Key details

Contracting authority
Region
East of England
Delivery: East of England, United Kingdom
Contract value
£500,000ex VAT
Submissions closed
24 July 2026
Published
17 August 2026

Procurement

Contract period
17 August 2026 - 16 August 2028
2 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Essex County Council awarded this contract to Scroll Ltd worth £500,000 on 14 Aug 2026. The contract runs until 16 Aug 2028.

Description

ECC require support for their Technology team to assist them with Content Design and User Research, which would be delivered in a consultancy-style service. The supplier will work as part of a multi-disciplinary team to provide Content Design and User Research expertise on a range of projects and products including, but not limited to, essex.gov.uk, the council's Intranet platform.

Awarded supplier

Supplier
Award value
£500,000
Award date
14 August 2026

Contact

Address
County Hall, Chelmsford, CM1 1QH
Contact name
Kate Fabricant

Identifiers

Buyer reference
D032PC
Notice ID
2b70b1e0-5bc4-40df-aa32-3128300d9e0a-911060
OCID
ocds-b5fd17-f470f2b0-1608-4f2b-b7c3-b7df81ba611c

Explore related tenders

External ID: cf-ocds-b5fd17-f470f2b0-1608-4f2b-b7c3-b7df81ba611c • Added 17 August 2026