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Bi-Borough Registrars Service Improvements - Prior Information Notice

Westminster City Council

Awarded
goods

This tender has closed

The submission deadline for this contract has passed. There may be more active goods tenders from Westminster City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
London
Contract value
£150,000ex VAT
Submissions closed
Not stated by buyer
Published
10 October 2023

Procurement

Procedure type
Open procedure
CPV classifications
  • 48000000 Software package and information systems

What happened

Westminster City Council awarded this contract to Bookinglab Limited on 16 Jan 2025.

Description

Westminster City Council and The Royal Borough of Kensington and Chelsea are looking for a supplier to make improvements to the current Registrars Booking System, this would enable individuals booking ceremonies to have a smoother customer experience than is currently given through the website. A new booking solution would also include a facility that allow the service to better understand customer behaviour and requests so that the service can adapt to meet demand.

Awarded supplier

Supplier
Bookinglab Limited
Award date
16 January 2025

Contact

Address
Westminster City Council, City Hall, London, SW1E 6QP

Identifiers

Notice ID
029830-2023
OCID
ocds-h6vhtk-040ab1

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External ID: fts-ocds-h6vhtk-040ab1 • Added 6 August 2026