Procurement of Countdown3 (CD3) Services
London Bus Services Limited (LBSL)
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Key details
Procurement
- 31682230 Graphic display panels
- 30231000 Computer screens and consoles
- 31523200 Permanent message signs
- 34924000 Variable message signs
- 39133000 Display units
- 48813000 Passenger information system
- 50312600 Maintenance and repair of information technology equipment
- 51211000 Installation services of time-measuring equipment
- 72319000 Data supply services
What happened
London Bus Services Limited (LBSL) awarded this contract to Vix Technology UK Limited on 14 Mar 2025. The contract runs until 14 Apr 2033.
Description
LBSL is a wholly owned subsidiary of Transport for London (TfL) responsible for maintaining and enhancing a reliable, accessible and high-quality bus network access London. As part of this objective, it is imperative that LBSL provides customers with timely and accurate real time passenger information on the bus network.
This Contract Notice relates to the CD3 procurement which is intended to secure the ongoing support and maintenance of all LBSL on-street real time information displays over the life of the contract (further details on these displays is available in the CD3 Tender Documentation available on SAP Ariba). This will ensure that the major passenger information benefits which are delivered through the provision of the displays will continue.
The CD3 contract will have an initial term of six years, with extension options potentially bringing the overall arrangement to a maximum duration of 10 years.
The estimated total value of £58m indicated in II 1.5 includes up to £46m of potential future investment that is not currently committed. This amount is included to cover potential future investments focusing on the delivery of enhanced customer experience and accessibility which may be commissioned by TfL during the term of the Contract under programmes such as BCAP (Bus Customer Action Plan)
An important element of the contract will be the ability for LBSL to request from the supplier new and innovative types of real time information displays throughout the term and to add these to the contract price book as part of a single, long-term contract.
Another important element of the contract will be the ability for LBSL to make additional investments to on-street signage throughout the term to meet changing business needs. As such, the volume of signage under the contract may either increase or decrease during the term. Further details in this regard are set out in the procurement documents.
Awarded supplier
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Identifiers
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External ID: fts-ocds-h6vhtk-03beed • Added 6 August 2026