Healthwatch Coventry Service and Independent Health Complaints Advocacy Service
Coventry City Council
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Coventry City Council, and hundreds more across the UK public sector.
Key details
Procurement
- 85000000 Health and social work services
- 79720000 Investigation services
- 85312310 Guidance services
- 85321000 Administrative social services
- 98000000 Other community, social and personal services
What happened
Coventry City Council awarded this contract to Citizens Advice Mid Mercia on 11 Apr 2025. The contract runs until 31 Dec 2027.
Description
Coventry City Council is inviting suitably qualified Providers to submit tenders for the provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS).
The Provider of this service must be a Social Enterprise but can deliver the service via a 'Hosted Model' (Hosted Model is where an organisation runs a Healthwatch Service as well as providing other services) or a 'Standalone Model', where the organisation is set up solely to run a specific Healthwatch service and a constituted Community Interest Company registered with Companies House in its own right.
The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.
Awarded supplier
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View all →External ID: fts-ocds-h6vhtk-047ca2 • Added 6 August 2026