ITT for the provision of agency staff services

A Service Provider is required by Fylde Council for the supply of Temporary Agency Workers. As part of this Contract the Council will measure the Service Provider performance against the contract specification. The Contract specification will clearly set KPI’s for the Service Provider; require the demonstration of value for money and continuous improvement in performance throughout the contract. The Council shall have the option to extend or change the types of Service as required by legislation, guidance or Council policy. These extensions will be subject to authorisation and successful operation of the existing Service.

The Council needs to meet various objectives throughout the scope of the Contract and expect the Service Provider to assist in meeting the following objectives:

• Controlling and reducing expenditure on Temporary Agency Workers.
• Providing Temporary Agency Workers at short notice to ensure continuity of service.
• Providing a level of corporate control over the recruitment process.
• Reducing the amount of time spent and increasing efficiency on the ordering and management of Temporary Agency Workers by Council’s managers.
• Ensuring the quality of Temporary Agency Workers is maintained and - where possible - improved.
• Providing accurate and up-to-date management information upon request.
• Minimising bureaucracy in the engagement of Temporary Agency Workers.
• Manage the inherent risk and liability issues arising from the use of Temporary Agency workers more effectively and pro-actively.
• Incorporate and implement any requirements resulting from the Agency Workers Directive.
• The Council reserves the right to review its procedures relating to the use of Temporary Agency

The Service Provider shall provide all categories of worker for temporary assignments as and when required. This will include but is not restricted to the following categories:

• Gardeners and landscapers
• Outdoor leisure attendants
• Refuse and waste operatives
• Administrative
• Operational supervisors