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Real-Time Passenger Transport Information 2025-2029

Hampshire County Council

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Hampshire County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Hampshire County Council
Public authority - sub-central government
Region
WINCHESTER
Delivery: North East England, United Kingdom
Contract value
£80,000,000ex VAT
£80,000,000 inc VAT
Submissions closed
20 March 2025
Published
6 March 2025

Procurement

Contract period
1 October 2025 - 30 September 2029
4 years
Procedure type
Open procedure
CPV classifications
  • 48813200 Real-time passenger information system
  • 45233293 Installation of street furniture
  • 45316210 Installation of traffic monitoring equipment
  • 48800000 Information systems and servers
  • 50000000 Repair and maintenance services

What happened

Hampshire County Council awarded this contract to Vix Technology UK Limited worth £80,000,000 on 26 Jun 2025. The contract runs until 30 Sept 2029.

Description

Since the award of the Real Time Passenger Information (RTPI) Framework in August 2017, and continuing from previous deployments in Hampshire, the RTPI system has expanded to handle direct links from bus operators’ tracking systems. These direct links provide the tracking data for the Central System to calculate and relay bus arrival times to 500 electronic displays (also procured and operated under the Framework) located at bus stations, bus stops and transport interchange hubs. At present, the resource is not there for replacing the physical displays with software such as mobile apps.

The system not only provides RTPI but integrates other multi modal transport information, including live train departure information, service disruption information and also provides RTPI to Traveline and other public transport journey planning websites and apps.

RTPI will continue to play a major role in providing live travel information to the travelling public, both through public transport infrastructure improvements and the digitalisation of services. Timely and accessible public transport information is seen as key to making public transport services commercially sustainable and, as a result, reducing the need for bus subsidy payment.

The current arrangement is a Single Supplier Framework (ET14040), due to expire on 30/09/2025. Historically spend has ranged between £900k and £3m for Hampshire County Council (HCC) over the Framework duration but has also been open to use by neighbouring Authorities such as Dorset County Council and West Sussex County Council. The Framework was advertised at up to £15m, £4m of that anticipated for HCC. The current anticipated spend between 2021-2025 under the existing Framework for HCC is around £3m, and around £14m for all contracting authorities combined.

A framework is procured for as and when funding becomes available, and so we can call-off to a supplier in a time and cost-efficient manner.

The latest iteration of this single-supplier framework has not been used on a mass scale; however it has made use of DfT’s Transforming Cities Fund (TCF) and schemes arising from the Government’s national plan to tackle roadside emissions and Nitrogen Dioxide (NO2) pollution. TCF ended in March 2024. There is also BSIP funding for local authorities, the allocation for HCC for 2025-2026 is £14,087,588. Total combined bus funding allocations 2025 to 2026 - GOV.UK This is anticipated to be sustained over the lifetime of the framework.

The Total Estimated Value of the new Framework will be in the region of £80m. This is inclusive of all the spend planned by around 10 Participating Authorities, £8m for HCC (10%), remainder from other Authorities.

Although a mix of both Supply and Services are involved, the majority of spend is in Services such as maintenance of displays. This is therefore an above-threshold procurement.

Awarded supplier

Supplier
Vix Technology UK Limited
Award value
£80,000,000
Award date
26 June 2025

Contact

Address
The Castle, Winchester, SO23 8UJ

Bid documents

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Identifiers

Buyer reference
UN23241
Notice ID
008166-2025
OCID
ocds-h6vhtk-04ea09

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External ID: fts-ocds-h6vhtk-04ea09 • Added 6 August 2026