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Electric Metering Services

Thames Water Utilities Limited

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Thames Water Utilities Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Reading
Delivery: London, United Kingdom
Contract value
£4,800,000ex VAT
Submissions closed
9 January 2026
Published
28 September 2026

Procurement

Contract period
1 April 2027 - 31 March 2030
3 years
Possible extension to 31 October 2035 · 8 years, 6 months in total
Extension terms: Options (at Thames Water's discretion) to twice extend for a further term of three years for a total maximum term of 9 years. This would be subject to satisfactory reviews on price and Service Provider performance and no material change to the financial standing of the Service Provider. The Term of the Agreement may be subject to change if unforeseen changes to the business occur.
Procedure type
Competitive flexible procedure
CPV classifications
  • 38554000 Electricity meters
  • 50411300 Repair and maintenance services of electricity meters
  • 65300000 Electricity distribution and related services

What happened

Thames Water Utilities Limited awarded this contract to STARK SOFTWARE INTERNATIONAL LTD. worth £4,800,000 on 28 Sept 2026. The contract runs until 31 Mar 2030.

Description

Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure.

The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives

Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.

Awarded supplier

Supplier
STARK SOFTWARE INTERNATIONAL LTD.
Companies House: 02911704
Award value
£4,800,000
Award date
28 September 2026

Contact

Address
Clearwater Court, Reading, RG1 8DB

Identifiers

Buyer reference
FA2351
Notice ID
091318-2026
OCID
ocds-h6vhtk-05f418
Companies House
PPON
PNQQ-4647-DTCV

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External ID: fts-ocds-h6vhtk-05f418 • Added 6 August 2026