V&A - Soft FM
Victoria and Albert Museum
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Victoria and Albert Museum, and hundreds more across the UK public sector.
Key details
Procurement
- 79952000 Event services
- 90513000 Non-hazardous refuse and waste treatment and disposal services
- 90911200 Building-cleaning services
- 90911300 Window-cleaning services
- 90919200 Office cleaning services
- 90922000 Pest-control services
- 98341110 Accommodation management services
- 98341120 Accommodation management services
- 98341130 Janitorial services
What happened
Victoria and Albert Museum awarded this contract to TOTAL SUPPORT SERVICES LIMITED worth £25,314,658 on 1 Jul 2026. The contract runs until 30 Jun 2031.
Description
This contract details notice is not a call for competition. We are required by law to publish this notice to provide details of a contract that we have already awarded.
The V&A has entered into a contract for Soft FM (Facilities Management) services which includes, but is not limited to, the below services across the V&A estate in London and the South East:
- General Services
- Cleaning & Housekeeping
- Waste Management
- Portering Services
- Support Services for Events
- Pest Control
- Logistics
- Window Cleaning
- Washroom Hygiene
- Grounds Maintenance
The following organisation has carried out part of the procurement on our behalf:
Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement was assisting us with drafting procurement documentation and evaluating submissions from suppliers.
Awarded supplier
Contact
Identifiers
Explore related tenders
External ID: fts-ocds-h6vhtk-04fe69 • Added 1 July 2026