Barrhead Housing Association - Four Year Contract for Gas Servicing and Boiler Replacement Works

The Contract primarily involves Gas Servicing and Boiler Replacement Works though installation of new condensing combination boilers, controls and flues throughout tenant occupied properties within East Renfrewshire. Specifically the services and works are envisaged to include;

An annual gas service and reactive maintenance (including parts) to each property, also including the recording, testing and service to existing smoke, heat and CO detectors. At the date of inviting tenders, Barrhead Housing Association require the annual gas service and reactive maintenance to be provided to 1,021no properties and Barrhead Housing Association office;

Replacement of existing boilers with new condensing combination boilers, control and flues to approximately 89no properties during financial year 2026-2027 and 83no properties during financial year 2027-2028. Barrhead Housing Association may also require additional replacement works to boilers or full heating systems during the potential seven year contract period, which will be determined during the contract period once Barrhead Housing Associations budget’s and planned maintenance requirements become known for each financial year after the initial two year period of the contract;

An annual service and reactive maintenance to 6no properties with existing electrical heating systems also including the recording, testing and service to existing smoke, heat and CO detectors; and

Annual servicing of NIBE S735-7 Exhaust Air Heat Pump (EAHP) systems to 12no new build flatted properties in Barrhead Town Centre that are due for completion in late 2026 and may be included as a requirement by Barrhead Housing Association during financial year 2027-2028. The cost and rates annual servicing of the EAHP systems will be agreed as a variation between the Contractor and Barrhead Housing Association during the contract period.

The Contract duration is four years (forty-eight months) from the commencement date of 1 April 2026 until 31 March 2030.

Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be extended by a further years until 31 March 2033.

SPD, Part IV Section C 'Technical and Professional Ability' will be scored on a pass or

fail basis using the following scoring methodology;

0 - Unacceptable - Nil or inadequate response. Fails to demonstrate an ability to meet the requirement. A Tenderer which scores ‘0 – Unacceptable’ against any question will be disqualified.

1 - Poor - Response is partially relevant and poor. The response addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled.

2 - Acceptable - Response is relevant and acceptable. The response addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas.

3 - Good - Response is relevant and good. The response is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled.

4 – Very Good - Response is largely relevant and very good. The response demonstrates a very good understanding of the requirements and provides adequate details on how the requirements will be fulfilled.

5 - Excellent - Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates a thorough understanding of the requirement and provides details of how the requirement will be met in full.

A Tenderer will be required to achieve a minimum score of 2 against each Question within Part C, i.e. a score of 2 or greater shall represent a Pass whereas a score of 1 or lower will represent a Fail.

Barrhead Housing Association will disregard, and not evaluate the remainder of a Tenderers bid should the Tenderer fail to achieve the minimum score of 2 (a Pass) against any of the Questions included with Part C