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Merchant Services

Chelmsford City Council

Awarded
services

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Key details

Contracting authority
Chelmsford City Council
Public authority - sub-central government
Region
Chelmsford
Delivery: UKH36, United Kingdom
Contract value
£800,000ex VAT
£960,000 inc VAT
Submissions closed
9 March 2026
Published
28 May 2025

Procurement

Contract period
26 June 2026 - 26 June 2028
2 years
Possible extension to 26 June 2031 · 5 years in total
Procedure type
Open procedure
CPV classifications
  • 66000000 Financial and insurance services
  • 66110000 Banking services
  • 66115000 International payment transfer services

What happened

Chelmsford City Council awarded this contract to Barclays Bank Plc worth £800,000 on 6 May 2026. The contract runs until 26 Jun 2028.

Description

Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services.

The supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions.

The supplier will also need to provide chip and pin terminals where required.

OBJECTIVES

oTo secure value for money services.

oTo provide cost savings.

REQUIREMENT

1. Chelmsford City Council wish to process transactions from the following cards: MasterCard (Credit & Debit), Visa (Credit & Debit), Electron, Maestro and Solo. If any additional card issuers enter the marketplace, the Council will discuss their specific requirements in that regard as and when necessary. The Council does not accept

American Express cards or Diners Cards. The successful bidder will have to be able to operate with the following gateways: Opayo, Elavon, Worldpay and NMI. The supplier should also be able to provide a gateway service capable of integrating with Microsoft Dynamics, to ensure the supplier can support planned development with this system if required.

2. The supplier must assign individual merchant numbers to each outlet specified by the council; this is currently a total of 30 merchants. The supplier must be able to provide new merchant numbers as and when required by the council

3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals.

If a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges.

To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/7W5RVN5J46

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./7W5RVN5J46

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/7W5RVN5J46

Awarded supplier

Supplier
Barclays Bank Plc
Award value
£800,000
Award date
6 May 2026

Contact

Address
Civic Centre, Duke Street, Chelmsford, CM1 1JE
Contact name
Harrison Crick

Identifiers

Buyer reference
CCC/2026/MERCHANT
Notice ID
009925-2026
OCID
ocds-h6vhtk-0646cb

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External ID: fts-ocds-h6vhtk-0646cb • Added 6 May 2026