Lifeline - Alarm Receiving Centre (ARC)
Somerset Council
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Key details
Procurement
- 35100000 Emergency and security equipment
- 35120000 Surveillance and security systems and devices
- 35121700 Alarm systems
What happened
Somerset Council awarded this contract to Appello Smart Living Solutions Ltd worth £312,296 on 1 Apr 2026. The contract runs until 31 Mar 2031.
Description
Somerset Lifeline is seeking to procure a new Alarm Receiving Centre (ARC) system to enhance the monitoring and support services provided to our community. The existing contract for our current system, which monitors community alarms and telecare sensors for over 13,000 customers, is set to expire on 31st March 2026. This procurement is essential to ensure the continuity and improvement of our services, which include 24/7 monitoring, emergency response, and support for vulnerable individuals across Somerset
Awarded supplier
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Identifiers
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View all →External ID: cf-ocds-b5fd17-47bf881f-6355-4558-b47f-44fe50819b88 • Added 29 April 2026