Frequently Asked Questions
Common questions about TenderSignal
What is TenderSignal?
TenderSignal is a monitoring platform for UK public sector tenders. We aggregate opportunities from multiple procurement portals and deliver personalised alerts based on your business profile, so you never miss a relevant contract.
Where do you source tenders?
We monitor Find a Tender Service, Contracts Finder, Public Contracts Scotland (PCS), Sell2Wales, NHS and local authority portals, and many more. This gives you comprehensive coverage across UK government, NHS, local authority, and devolved administration procurement.
Do you cover Ireland?
Yes. Alongside the UK sources, we ingest tenders from eTenders.gov.ie, so you can track public sector opportunities across Ireland as well as England, Scotland, Wales, and Northern Ireland.
How does matching work?
Matching is based on your business profile. When you register, you set your sectors, preferred regions, and contract value range. Our system then scores each new tender against your profile and surfaces the most relevant opportunities.
How does AI relevance scoring work?
Every tender that matches your profile is scored for relevance using AI, so the strongest opportunities rise to the top of your feed. Pro and Business plans also show a short, plain-English explanation of why each tender matches, which makes triaging your daily list much faster.
Do I submit my bid through TenderSignal?
No. TenderSignal helps you find, score, and prioritise the right opportunities, then links you straight to the original portal where the tender is hosted. You submit your bid there, through the buyer's own procurement system.
Can I track specific buyers or authorities?
Yes. You can search and filter by contracting authority to focus on the buyers that matter to you, and save that search as an alert so you are notified the moment they publish something new.
What is Pipeline Intelligence?
Pipeline Intelligence predicts when contracts are likely to come up for re-tender. By tracking award dates and contract end dates across thousands of past contracts, we flag opportunities months before the formal tender is published, so you can build relationships with buyers and prepare your bid early. It is available on all Business plans.
What is Competitor Intelligence?
Competitor Intelligence lets you search our awards database to see which suppliers are winning contracts in your sector, how much they have won, and when their current contracts are due for renewal. It is a fast way to understand your market and spot upcoming opportunities. It is available on all Business plans.
How often are tenders updated?
We check all sources multiple times daily. New tenders typically appear on TenderSignal within hours of being published on the original portal, so you get early visibility on fresh opportunities.
What sectors do you cover?
We cover all sectors including IT and technology, construction, healthcare, marketing and creative, professional services, facilities management, education, and environmental services. If a public sector body is procuring it, we track it.
Is it free?
Yes. The free plan lets you browse every tender, set your sectors, and get a daily email whenever there are new matches to log in and view. Our Pro plan delivers your matched tenders straight to your inbox daily, with AI relevance explanations and unlimited saved searches that alert you on keyword matches.
What is the difference between Pro and Business?
Pro gives you daily alerts, full filtering, saved searches, and AI relevance explanations. Business is for teams — Starter (5 seats, £99/mo), Growth (15 seats, £199/mo), or Scale (40 seats, £349/mo) — and adds Pipeline Intelligence, Competitor Intelligence, full AI scoring, CSV export, and procurement contact details, making it the right fit for agencies, consultancies, and active bid teams.
Can I export tender data?
Yes. Business plan subscribers (Starter, Growth or Scale) can export tender lists as CSV files, including buyer details, for use in your own CRM or bid management tools.
How do I cancel?
You can cancel your subscription at any time from your profile settings. There are no long-term commitments or cancellation fees. Your account will revert to the free plan at the end of your billing period.
What happens when I cancel or my trial ends?
Your account simply reverts to the free plan, where you can still browse every tender and get a daily email when there are new matches. Nothing is deleted, so your saved tenders and profile remain in place if you decide to upgrade again later.
Still have questions? Get in touch