eTenders Ireland

ICT-571 - ICT Managed Services Tender

Health Information and Quality Authority (HIQA)

Awarded
IE
services
Ireland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Health Information and Quality Authority (HIQA), and hundreds more across the UK public sector.

Key details

Region
Ireland
Contract value
€7,000,000ex VAT
Submissions closed
28 September 2025
Published
12 August 2025

Procurement

Contract period
Until 18 December 2030
60 months
Procedure type
Open Procedure
Evaluation method
MEAT
CPV classifications
  • 72253000 Helpdesk and support services

What happened

Health Information and Quality Authority (HIQA) awarded this contract to IT Alliance Group worth €7,000,000 on 18 Dec 2025. The contract runs until 18 Dec 2030.

Description

Core Managed ICT Services: Level 1, Level 2 and Level 3 support service across HIQA’s ICT estate, ensuring operational efficiency, Service continuity and user satisfaction for an initial term of three years with 2 optional extensions of a further one year each. A drawdown for resources as required to support projects and BAU activities. Additional Services: Network Managed Service and Patching as an optional service

Awarded supplier

Supplier
IT Alliance Group
Award value
€7,000,000
Award date
18 December 2025

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External ID: ie-6287823 • Added 18 April 2026