Managed Network Services
Royal Borough of Greenwich
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Key details
Procurement
Description
The Royal Borough of Greenwich is seeking a Managed Service Provider (MSP) to deliver a fully managed network service. The Council operates a substantial and geographically distributed network estate across multiple locations throughout the borough, comprising of several hundred network and security devices that support approximately 4,000 staff and the delivery of services to around 300,000 residents.
The Managed Service Provider (MSP) will provide end-to-end management of the Council's network services and the core scope of services include:
- LAN and WAN management
- Wi-Fi infrastructure across all sites
- Internet connectivity and external access services
- Network security services (including firewalls and secure access)
- Connectivity to cloud platforms (including multi-cloud and SaaS services)
- Voice and unified communications support (Teams telephony ecosystem)
- Third-party connectivity and supplier integration.
- Advice and guidance on networking design, best practice and security.
The Council operates a multi-supplier environment and expects the successful supplier to work collaboratively within a Service Integration and Management (SIAM) model. The supplier shall maintain effective working relationships with Council teams, incumbent suppliers, strategic partners, and third-party providers to ensure the seamless delivery of services.
How to engage
This market engagement does not form part of any formal procurement process and does not commit the Council to commence any procurement or award any contract. The Royal Borough of Greenwich is undertaking pre-market engagement to better understand the current market solutions, emerging innovations and implementation approaches .The information gathered will be used to refine the Council's requirements, validate the proposed scope of the procurement and inform the most appropriate procurement strategy. Suppliers who are interested in meeting the requirements are invited to attend a bidder engagement and drop-in session. This session will provide an opportunity to ask questions, gain a better understanding of how you could support the Council in delivering the requirements, and present an overview of your capabilities and service delivery model. To inform the development of the Council's requirements, scope and approach. The drop-in sessions will take the form of one-to-one sessions. The sessions will also enable the Authority to better understand the current market landscape and inform the development of the approach and specification. Interested suppliers are invited to participate in this pre-market engagement exercise. The associated documentation and questionnaire are available via the Authority's e-procurement portal (Proactis). Suppliers wishing to access the documents should register (where required) and express an interest in the opportunity through the portal. https://supplierlive.proactisp2p.com/Account/Login
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