Provision of out of hours/emergency call answering service- Limerick City and County Council.
Limerick City and County Council
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Key details
Procurement
- 32332200 Apparatus for sound, video-recording and reproduction
- 32543000 Telephone switchboards
- 50315000 Maintenance and repair of office machinery
- 79510000 Telephone-answering services
- 79511000 Telephone-answering services
What happened
Limerick City and County Council awarded this contract to Key Answering Systems Ltd worth €185,300 on 17 Jun 2026. The contract runs until 17 Jun 2028.
Description
Limerick City and County Council are inviting interested parties to Tender for the operation of the Out of Hours and Emergency Call Answering Services This services involves taking calls during (A) Standard Out of Hours times (i) From 5pm to 9am, Monday to Friday (ii) All day (24 hrs) on Saturday and Sunday (iii) All day (24 hrs) on Bank Holidays and days when Limerick City and County Council is closed (iv) Between 9am and 5pm, Monday to Friday in the event that Limerick City and County Council to take calls due to an extraordinary event. (v) And in cases of Emergencies / Severe weather events / Major Emergencies or in the case of a fault in the Council’s telephone system not working both during normal working hours and standard out of hours times
Awarded supplier
Contact
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View all →External ID: ie-6482241 • Added 18 April 2026