SBC1026 For the Provision of CCTV Operatives

Stevenage Borough Council is currently out to procurement for PROVISION OF CCTV OPERATIVES FOR THE HERTFORDSHIRE CCTV PARTNERSHIP CONTROL ROOM The requirement is for a single contractor to provide a monitoring service within the CCTV control room based in Stevenage on a 24 hour, seven days a week, 365 days a year basis, reporting to the Council’s CCTV Operations Manager. The current CCTV control room is state of the art, only being built in 2020 and having just completed an operating system upgrade at the end of 2025. In 2025/26 the CCTV systems recorded over 6,000 incidents and provided a large quantity of video evidence to the Hertfordshire Police Service.

The contract period shall run for 3 years with an option to extend to a 4th and 5th year. TUPE does apply to this contract. TUPE Employee Liability information is currently being worked on. Bidders are to return a completed Undertaking of Confidentiality Form found in the tender pack via correspondence so that the TUPE information can be provided as soon as it is available.

The use of Lots has been considered for this procurement, but it would not be feasible to split this contract due to the 24/7 shift pattern.

This procurement is an Open procedure. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system.

Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.

Please ensure all your CDP information is up to date and you provide the most up to date CDP Share Code as part of your submission prior to the tender deadline.

To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Any clarifications regarding this opportunity must be raised through the Correspondence area in the eTendering system. If you are experiencing problems with the eTendering system, In-Tend offer a help section which includes a dedicated UK Support Desk which can be contacted via email: [email protected] or telephone +441144070065 for any website /technical questions, Monday to Friday 8:30 - 17:30.

Stevenage Borough Council reserves the right to cancel the procurement and not to proceed with the contract at any stage of the procurement process. Stevenage Borough Council also reserves the right not to award a contract. Neither Stevenage Borough Council nor any person on whose behalf of whom this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for this contract.