Customer Survey Research Partner
Peabody Trust
Key details
Procurement
- 73000000 Research and development services and related consultancy services
- 73100000 Research and experimental development services
- 73110000 Research services
- 73210000 Research consultancy services
- 79311000 Survey services
- 79311210 Telephone survey services
- 79311300 Survey analysis services
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Description
Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services.
The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing.
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View all →External ID: fts-ocds-h6vhtk-07860e • Added 12 October 2026