C443317 Pay the BSA by Card: Card IVR
NHS Business Services Authority
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Description
[Corporate Finance Services] The NHSBSA is undertaking a Request for Information (RFI) for the provision of a Card IVR Solution to enable the collection of card payments from citizens and which integrates with main telephony system and GBS Card Merchant Worldpay and Gov UK Pay.
The solution will be used for services such as PPC, PECS / DECS (Loss Recovery Services) as well as NHS Student Bursaries / Social Work Student and ad hoc finance needs.
The NHSBSA is seeking information from suppliers that can provide card payment solutions via card IVR channels, including capabilities, service models, implementation approaches, security standards, accessibility features, reporting functionality, and indicative commercial considerations.
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External ID: nhs-atamis-C443317 • Added 6 October 2026