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THA Mandatory Tenant Satisfaction Measures Survey

In-Tend e-Tendering

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from In-Tend e-Tendering, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
West Yorkshire
Contract value
Not stated by buyer
Submissions closed
21 November 2022
Published
11 January 2023

Procurement

Contract period
1 February 2023 - 31 January 2025
2 years
Procedure type
Open procedure
CPV classifications
  • 79310000 Market research services

What happened

In-Tend e-Tendering awarded this contract to The Leadership Factor Limited worth £60,100 on 22 Dec 2022. The contract runs until 31 Jan 2025.

Description

From January 2023, Together Housing Association (THA) will require the services of an Agency Partner in order to assist us in the administration and running of our Tenant Satisfaction Measures Survey (TSMs), so as to be compliant with the conditions set out by the Housing Regulator. This will involve the collection, analysis and presentation of customer satisfaction data as set out by the Regulator of Social Housing in its submission of 21 September 2022. Details are set out publicly by the Regulator for Social Housing (RSH) at www.gov.uk/rsh

Awarded supplier

Supplier
The Leadership Factor Limited
Award value
£60,100
Award date
22 December 2022

Contact

Address
Bull Green, Halifax, West Yorkshire, HX1 2EB
Contact name
Philip Lowe

Identifiers

Buyer reference
IT-526-14-THG/P/00014 - AWARD
Notice ID
4aa591a0-8ed6-42c9-8fc6-b682d2c2d7a9-604660
OCID
ocds-b5fd17-187396c3-5986-4df9-bb2c-8f425db9c64f

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External ID: cf-ocds-b5fd17-187396c3-5986-4df9-bb2c-8f425db9c64f • Added 4 October 2026