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Out of Hours Student Wellbeing Service

University of Sunderland

Awarded
services
SME-friendly

This tender has closed

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Key details

Contracting authority
Region
Sunderland
Delivery: UKC23
Contract value
£500,000ex VAT
Submissions closed
15 December 2022
Published
15 November 2022

Procurement

Contract period
1 March 2023 - 28 February 2026
3 years
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services
  • 85140000 Miscellaneous health services
  • 85323000 Community health services
  • 85100000 Health services

What happened

University of Sunderland awarded this contract to Home Group worth £750,000 on 31 Jan 2023. The contract runs until 28 Feb 2026.

Description

The University of Sunderland Wellbeing Team requires an 'out of hours' student wellbeing service to include a range of on site (face to face) and telephone response services to include (but not limited to):

Emotional and mental health support, drop in support, health promotion and prevention, general wellbeing support across a wide range of issues.

The service required will be both on site (Sunderland, Tyne & Wear) based in Student Accommodation and additionally to provide a phone response from 6:30pm to 6:30am 365 days per year to University of Sunderland students.

The contract is expected to commence March 2023 to March 2026 (with up to 2 x 1 year extensions taking it to a possible March 2028). The overall contract value is estimated at GBP £500,000 over 5 years' (the maximum contract length) i.e. GBP £100,000 per annum (excluding VAT where applicable) - note there are no guarantees on spend levels. We also reserve the right to spend an additional 50% of the original anticipated value, subject to changes to requirements across the University for the duration of the award.

Closing date for submission of tenders is 12 noon Thursday 15th December 2022

Expressions of interest and tender documents are available via In-Tend https://in-tendhost.co.uk/universityofsunderland/aspx/Home

Full description

The University of Sunderland Wellbeing Team requires an ‘out of hours’ student wellbeing service to include a range of on site (face to face) and telephone response services to include (but not limited to): Emotional and mental health support, drop in support, health promotion and prevention, general wellbeing support across a wide range of issues. The service required will be both on site (Sunderland, Tyne & Wear) based in Student Accommodation and additionally to provide a phone response from 6:30pm to 6:30am 365 days per year to University of Sunderland students. The contract is expected to commence March 2023 to March 2026 (with up to 2 x 1 year extensions taking it to a possible March 2028). The overall contract value is estimated at GBP £500,000 over 5 years' (the maximum contract length) i.e. GBP £100,000 per annum (excluding VAT where applicable) - note there are no guarantees on spend levels. We also reserve the right to spend an additional 50% of the original anticipated value, subject to changes to requirements across the University for the duration of the award.Closing date for submission of tenders is 12 noon Thursday 15th December 2022

Awarded supplier

Supplier
Home Group
Award value
£750,000
Award date
31 January 2023

Contact

Address
City Campus, Chester Road, Sunderland, SR1 3SD
Contact name
Andrea Brook

Identifiers

Buyer reference
IT-158-286-UoS/OOH Student Wellbeing Service/1022 - AWARD
Notice ID
cee4bd37-5fc7-433b-a628-635d79bde79a-612269
OCID
ocds-b5fd17-3b6cd285-13cf-49ab-be7e-fba9d108cf04

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External ID: cf-ocds-b5fd17-3b6cd285-13cf-49ab-be7e-fba9d108cf04 • Added 4 October 2026