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Victim Services for Cumbria

The Police & Crime Commissioner for Cumbria

Live
Confirmed tender
services
SME-friendly
VCSE-friendly

Key details

Region
Penrith, Cumbria
Contract value
£7,500,000ex VAT
Deadline
26 October 2023
Published
25 September 2023

Procurement

Contract period
1 April 2024 - 31 March 2030
6 years
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services
  • 85310000 Social work services
  • 85312300 Guidance and counselling services
  • 85312310 Guidance services
  • 85312400 Welfare services not delivered through residential institutions
  • 85321000 Administrative social services
  • 85322000 Community action programme
  • 98000000 Other community, social and personal services

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What happened

The contract runs until 31 Mar 2030.

Description

The Police, Fire & Crime Commissioner for Cumbria (the Commissioner) is intending to undertake a procurement exercise to procure Victim Services with a contract renewal commencing 1st April 2024.Victim Services would offer support to victims of crime, whether or not they chose to report this to the Police. This would include provision of information on the service to potential service users, triage, individual assessment of needs and risk, needs-led provision of emotional and practical support, support with the criminal justice process and advocacy. The service would incorporate support for some victims of antisocial behaviour and for survivors of domestic abuse and sexual abuse or sexual assault, including universal, Independent Domestic Violence Advisor and Independent Sexual Violence Advisor services.

The Office of the Police, Fire and Crime Commissioner has been working with other local partner agencies to confirm the funding and scope of this service.

The contract duration would initially be 3 years from 1 April 2024 to 31 March 2027 with discretionary extension periods of three 12-months periods up to 31 March 2030.

The estimated total contract value included is notice the envisaged maximum potential value, including confirmed & unconfirmed funding, extensions for the full 6-year contract period, option to include a 12-month MOJ grant funded arrangement, & scope for further externally grant funded opportunities to be incorporated (if they arise & the Commissioner/provider are successful with the grant funding bids).

Contact

Address
Police Headquarters, Carleton Hall, Penrith, Cumbria, CA10 2AU
Contact name
Elaine Allan

Identifiers

Buyer reference
20230925221714-34578
Notice ID
3429f952-d334-48ac-b717-892ab7939ae0-683367
OCID
ocds-b5fd17-22ee9d9d-7871-44bd-b124-1e3f79da1ba3

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External ID: cf-ocds-b5fd17-22ee9d9d-7871-44bd-b124-1e3f79da1ba3 • Added 4 October 2026