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Self-Neglect and Hoarding Support - Framework Agreement

Norfolk County Council

Awarded
services
SME-friendly
VCSE-friendly
Framework agreement

This tender has closed

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Key details

Contracting authority
Region
Norfolk
Delivery: UKH17
Contract value
£3,000,000ex VAT
Submissions closed
14 August 2023
Published
7 June 2023

Procurement

Contract period
11 October 2023 - 9 October 2027
4 years
Procedure type
Open procedure
CPV classifications
  • 85312400 Welfare services not delivered through residential institutions
  • 90513100 Household-refuse disposal services
  • 85312000 Social work services without accommodation
  • 90500000 Refuse and waste related services

What happened

Norfolk County Council awarded this contract to Access Community Trust | Bubble fresh limited | Canaries Solutions | Clear A Space | CLINTS REMOVALS | DAZZLING DEEP CLEANING | Errand Plus and Personal Services Ltd | Ginger ninjas cleaning services | Hygeniq Solutions Ltd | Lofty Heights CIC | Moving Forward-Norfolk CIC | Norfolk and Suffolk Healthcare LTD | Sunrise Healthcare Ltd | Turn the Tides Ea Ltd | YOUR PRIORITY HEALTHCARE LTD on 6 Sept 2023. The contract runs until 9 Oct 2027.

Description

Norfolk and Waveney ICS wish to establish a Framework Agreement. We are seeing a high number of referrals into multiple services for individuals living with complex self-neglect and/or hoarding challenges. This has highlighted the opportunity to provide additional support to specifically meet the needs of these individuals. We are looking for providers of any size organisation interested in supporting individuals for self-neglect and hoarding, providing Decluttering, Cleaning, Clearance and management of biohazardous waste. Providers should have a non-judgmental, compassionate nature, incorporating an understanding of trauma and its impact on the person's ability to manage their belongings, home, and their environment. We are interested in a range of approaches to different aspects of this work, including short- and longer-term approaches and small- to larger-scale tasks.

The value indicated is an estimate based on the whole life of the framework including extensions.

Full description

Norfolk and Waveney ICS wish to establish a Framework Agreement. We are looking for providers of any size interested in self-neglect and hoarding, providing any of the following services: • Decluttering and organisation• Cleaning• Clearance• Management of biohazardous wasteProviders should have a non-judgmental, compassionate nature, incorporating an understanding of trauma and its impact on the person's ability to manage their belongings, home, and their environment. We are interested in a range of approaches to different aspects of this work, including short- and longer-term approaches and small- to larger-scale tasks.Norfolk and Waveney ICS are seeing a high number of referrals into multiple services for individuals living with complex self-neglect and/or hoarding challenges. This has highlighted the opportunity to provide additional support to specifically meet the needs of these individuals.

Awarded suppliers (15)

Suppliers
  • Access Community Trust
  • Bubble fresh limited
  • Canaries Solutions
  • Clear A Space
  • CLINTS REMOVALS
  • DAZZLING DEEP CLEANING
  • Errand Plus and Personal Services Ltd
  • Ginger ninjas cleaning services
  • Hygeniq Solutions Ltd
  • Lofty Heights CIC
  • Moving Forward-Norfolk CIC
  • Norfolk and Suffolk Healthcare LTD
  • Sunrise Healthcare Ltd
  • Turn the Tides Ea Ltd
  • YOUR PRIORITY HEALTHCARE LTD
Award date
6 September 2023

Contact

Address
Martineau Lane, Norwich, Norfolk, NR1 2DH
Contact name
Annie Southgate

Identifiers

Buyer reference
IT-217-2595-NCCT42736 - AWARD
Notice ID
8639859c-a3a7-4c87-8f5a-1c62a211c179-678157
OCID
ocds-b5fd17-c0bfc338-4210-476d-a6a0-85d0f101a587

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External ID: cf-ocds-b5fd17-c0bfc338-4210-476d-a6a0-85d0f101a587 • Added 4 October 2026