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Home Care (Domiciliary Care) Flexible Framework

London Borough of Sutton

Awarded
services
SME-friendly
Framework agreement

This tender has closed

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Key details

Contracting authority
Region
London
Delivery: London, United Kingdom
Contract value
£80,000,000ex VAT
Submissions closed
9 March 2023
Published
6 February 2023

Procurement

Contract period
4 September 2023 - 31 August 2028
5 years
Contract review date
30 September 2026
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services
  • 85300000 Social work and related services
  • 85320000 Social services

What happened

London Borough of Sutton awarded this contract to Absolute Care Services | ALPENBEST CARE | Aspire Care Services | Avant Healthcare Services Ltd | GA Professional Healthcare ltd | Kare 4 you Surrey | River Garden Care | SUPREME CARE SERVICES LIMITED | UNIQUE PERSONNEL (UK) LIMITED | Vista Care Solutions | Westminster Homecare Ltd | Angels Place Health and Social Care t/a Lexwin Trading Ltd | Bio Lumineux Health Care Ltd | Care More | crystalline business solutions limited | J.C MICHAEL GROUPS LTD | mercury care services ltd | Pivot Care Group Limited | Premium Homecare Ltd | Priory Care Services Ltd | Profad Care Agency Limited | RoseCareServicesLtd | SenaCare Ltd | Stick Care Ltd | VERITY GROUP LIMITED | Wandle Healthcare services worth £90,500,000 on 21 Jul 2023. The contract runs until 31 Aug 2028.

Description

The London Borough of Sutton (the council) intends to commission Home Care and Support services to support the independence and wellbeing of Sutton service users with care needs. It is a priority for the council that Sutton citizens are able to live independently at home. The council wishes to commission personalised, enabling and re-abling home care services which support people to retain their independence and continue to live in their own homes. The ultimate aim is that the quality of life of Sutton residents receiving home care services is enhanced.

Home Care (Domiciliary Care) is one of the main care and support options provided to enable Service Users to maintain their independence and quality of life in their own home. The primary function of the home care service is to deliver bespoke care and support that maintains and improves wellbeing, independence and resilience appropriate to individual Service User circumstances, prevailing state of health, and personal aspirations - to live a full a life as possible: safe and independent at home.

The London Borough of Sutton new model will be commissioned in accordance with Regulation 74 of the Public Contract Regulations 2015 (Light Touch Regime for Health and Social Care) allowing the commissioning of this contract by means of a Lot based, Flexible Framework which will be re-opened periodically as detailed within the tender documentation during the 5 year framework duration.

The Council is seeking high quality, local Domiciliary Care Providers who are registered with, and inspected by, the Care Quality Commission (CQC) to work with us in the delivery of a new patch based service model for home care arrangements commissioned by the council on behalf of older and disabled people with assessed care needs.

Awarded suppliers (26)

Suppliers
  • Absolute Care Services
  • ALPENBEST CARE
  • Aspire Care Services
  • Avant Healthcare Services Ltd
  • GA Professional Healthcare ltd
  • Kare 4 you Surrey
  • River Garden Care
  • SUPREME CARE SERVICES LIMITED
  • UNIQUE PERSONNEL (UK) LIMITED
  • Vista Care Solutions
  • Westminster Homecare Ltd
  • Angels Place Health and Social Care t/a Lexwin Trading Ltd
  • Bio Lumineux Health Care Ltd
  • Care More
  • crystalline business solutions limited
  • J.C MICHAEL GROUPS LTD
  • mercury care services ltd
  • Pivot Care Group Limited
  • Premium Homecare Ltd
  • Priory Care Services Ltd
  • Profad Care Agency Limited
  • RoseCareServicesLtd
  • SenaCare Ltd
  • Stick Care Ltd
  • VERITY GROUP LIMITED
  • Wandle Healthcare services
Award value
£90,500,000
Award date
21 July 2023

Contact

Address
St Nicholas Way, St Nicholas Way, Sutton, SM1 1EA
Contact name
Barbara Smith

Identifiers

Buyer reference
LBSUT001-DN613429-08030306
Notice ID
60ea53dc-d264-4dcf-a1f7-0e57917aa8fc-612064
OCID
ocds-b5fd17-39bb4e4e-3478-4ac8-a49e-61ef48ba8b59

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External ID: cf-ocds-b5fd17-39bb4e4e-3478-4ac8-a49e-61ef48ba8b59 • Added 4 October 2026