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ICT Managed Service Regional Framework

South West Police Procurement Service

Awarded
services
Framework agreement

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from South West Police Procurement Service, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
South West
Delivery: South West, United Kingdom
Contract value
Not stated by buyer
Submissions closed
21 July 2023
Published
26 May 2023

Procurement

Contract period
17 November 2023 - 16 November 2027
4 years
Procedure type
Open procedure
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support
  • 50312600 Maintenance and repair of information technology equipment
  • 50312610 Maintenance of information technology equipment
  • 50312620 Repair of information technology equipment
  • 72222000 Information systems or technology strategic review and planning services
  • 72222100 Information systems or technology strategic review services
  • 72222200 Information systems or technology planning services
  • 72222300 Information technology services
  • 72223000 Information technology requirements review services
  • 72267100 Maintenance of information technology software
  • 72267200 Repair of information technology software

What happened

South West Police Procurement Service awarded this contract to British Telecommunications plc worth £175,000,000 on 12 Sept 2023. The contract runs until 16 Nov 2027.

Description

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer's other contracted partners.

The services required will be:

  • Service Management
  • Customer Service Desk
  • Applications
  • End User Workplace
  • Technical Security
  • Hosting
  • Data and Voice Network
  • Field Mobile
  • Airwave
  • Resources

Awarded supplier

Supplier
British Telecommunications plc
Award value
£175,000,000
Award date
12 September 2023

Contact

Address
Police HQ, Middlemoor, Exeter, EX2 7HQ
Contact name
Rebecca Boyd

Identifiers

Buyer reference
20231127120707-30310
Notice ID
db2bfc07-ed2c-417e-b1f1-71f78a77334a-701909
OCID
ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5

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External ID: cf-ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5 • Added 4 October 2026