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Disabled passengers survey
Office Of Rail And Road
Awarded
services
SME-friendly
This tender has closed
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Key details
Contracting authority
Region
London
Delivery: United Kingdom
Contract value
£49,960ex VAT
Submissions closed
12 November 2023
Published
24 November 2023
Procurement
Contract period
13 November 2023 - 1 March 2024
4 months
Procedure type
Call-off from a framework agreement
CPV classifications
- 79311000 Survey services
What happened
Office Of Rail And Road awarded this contract to TRAJECTORY LIMITED worth £45,315 on 9 Nov 2023. The contract runs until 1 Mar 2024.
Description
We want to understand whether appropriate and proportionate provision is being made for disabled passengers in enabling access to train and station operators' complaints and redress processes. This also includes understanding disabled passengers' awareness, perceptions and experiences of the Rail Ombudsman
Awarded supplier
Contact
Address
25 Cabot Square, London, E144QA
Email
Identifiers
Buyer reference
ORR/CT/23-39
Notice ID
a222259a-b2f2-4a20-985e-dbe6077a7c3c-699885
OCID
ocds-b5fd17-d66d34f8-a5fb-4027-933e-b5a120034e7d
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