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GB-London: CON-22-159 Contingency Contact Centre

Financial Conduct Authority

Awarded
services

This tender has closed

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Key details

Contracting authority
Region
London
Delivery: London, United Kingdom
Contract value
£375,000ex VAT
Submissions closed
27 February 2023
Published
6 November 2023

Procurement

Contract period
26 June 2023 - 25 June 2025
2 years
Procedure type
Not specified
CPV classifications
  • 75100000 Administration services

What happened

Financial Conduct Authority awarded this contract to Foundever GB Limited worth £375,000 on 27 Feb 2023. The contract runs until 25 Jun 2025.

Description

The supplier will provide a contingency contact centre operation that can be scaled depending on the volume of contact received during a mass call event.

Awarded supplier

Supplier
Foundever GB Limited
Award value
£375,000
Award date
27 February 2023

Contact

Address
12 Endeavour Square, London, E20 1JN
Contact name
FCA

Identifiers

Buyer reference
BIP794353767
Notice ID
10023800-7857-4c25-89aa-fe1d61719bdc-695198
OCID
ocds-b5fd17-5e8f0b5f-8bf2-48ae-b2e6-5e0c1daf2bb6

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