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ENHT, PAHT - Security Services

East and North Hertfordshire NHS Trust and The Princess Alexandra Hospital NHS Trust.

Awarded
services
SME-friendly

This tender has closed

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Key details

Region
Welwyn Garden City
Contract value
£17,000,000ex VAT
Submissions closed
10 February 2023
Published
12 December 2023

Procurement

Contract period
1 November 2023 - 31 October 2028
5 years
Procedure type
Restricted procedure (above threshold)
CPV classifications
  • 79710000 Security services

What happened

East and North Hertfordshire NHS Trust and The Princess Alexandra Hospital NHS Trust. awarded this contract to Carlisle Support Services worth £12,000,000 on 22 Sept 2023. The contract runs until 31 Oct 2028.

Description

The East and North Hertfordshire NHS Trust ("ENHT") and The Princess Alexandra Hospital NHS Trust ("PAHT") ("the Authorities") have appointed a supplier for their Security Services. The initial 5-year contracts will have a commencement date of 1st November 2023.

The Provider shall provide a Security Service to deliver the following: a) Maintaining a secure environment at the Authorities' sites. b) Responding to security incidents within the Authorities' sites and alarm response at Hertford County Hospital (ENHT) and PAHT. c) CCTV Monitoring at PAHT only. d) Additional specified duties as set out in the specification e) Provide reassurance, customer service, crime prevention and control and restraint.

The Authorities appointed a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authorities and their wider stakeholders, tenants and clients, so future aspirations can be exceeded.

Furthermore, the Authorities appointed a Service Provider that appreciates that expectations and priorities of the Security Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive.

Additional information: Contract postcode is SG1 4AB and CM20 1QX

Awarded supplier

Supplier
Carlisle Support Services
Award value
£12,000,000
Award date
22 September 2023

Contact

Address
Fretherne Road, Welwyn Garden City, AL8 6NS
Contact name
Amy-Louise Richardson

Identifiers

Buyer reference
CF-2056000D0O000000rwimUAA
Notice ID
04e05e46-3b64-495d-82cf-f146732a0a18-706255
OCID
ocds-b5fd17-0b5a5237-35f6-4f42-ab49-849a461fd0c1

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External ID: cf-ocds-b5fd17-0b5a5237-35f6-4f42-ab49-849a461fd0c1 • Added 4 October 2026