COV - Family Hub AI digital solution
Coventry City Council (COV)
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Coventry City Council (COV), and hundreds more across the UK public sector.
Key details
Procurement
- 48000000 Software package and information systems
What happened
Coventry City Council (COV) awarded this contract to Beebot AI worth £312,000 on 17 Nov 2023. The contract runs until 31 Mar 2025.
Description
This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries.
The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.
Please see the Invitation to Tender documents for further information.
Awarded supplier
Contact
Identifiers
Explore related tenders
Other tenders from Coventry City Council (COV)
View all →External ID: cf-ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d • Added 4 October 2026