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First Point of Contact with Reading Adult Social Care - Lot 1

Reading Borough Council

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

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Key details

Contracting authority
Region
READING
Contract value
£675,000ex VAT
Submissions closed
23 February 2024
Published
30 April 2024

Procurement

Contract period
26 April 2024 - 25 April 2029
5 years
Procedure type
Open procedure (above threshold)
CPV classifications
  • 85320000 Social services

What happened

Reading Borough Council awarded this contract to The British Red Cross Society worth £675,000 on 17 Apr 2024. The contract runs until 25 Apr 2029.

Description

Scope of Project: Bidders are invited for the supply of the First Point of Contact with Reading Adult Social Care. This procurement is covered in two lots: Lots 1 and 2.

The overall service will be split into 2 Lots. Each Lot will provide an opportunity for an organisation or partnership of organisations (the Provider) to deliver this part of the service. Please note that an organisation may bid for 1 or both Lots. The Council will welcome partnership (or consortium) bids for this service.

o Each Lot will require its own manager and will be required to work seamlessly, positively, and effectively in partnership. o For Lot 1, the Manager will generally be based in the ASC Civic Offices but also community locations where relevant, to build and maintain effective and close working relationships. o For Lot 2, the Manager will generally be based in relevant and appropriate community locations to build and maintain effective and close working relationships. o For Lot 1, the Council envisage that the service could include 1 Team Manager and 3 staff of Function 1s. However, the Provider is to determine and propose the staffing structure based on how they envisage it working best and within budget. o For Lot 2, the Council envisage that the service could include 1 Team Manager and 3 staff of Function 2s. However, the Provider is to determine and propose the staffing structure based on how they envisage it working best and within budget. If a Provider bids and is successful for both Lots: o The service will provide 1 manager to oversee both Lots. The Manager will be based at relevant community location(s) and in the ASC Civic Offices with the expectation of a reasonable presence in both domains, to build and maintain close working relationships. o There is potential for job swapping between Function 1s and 2s if the Provider sees this as beneficial. o The Council envisage that the service could include 1 Team Manager, 3 staff of Function 1s and 3 staff of Function 2s. However, the Provider is to determine and propose the staffing structure based on how they envisage it working best and within budget.

Awarded supplier

Supplier
The British Red Cross Society
GB-CHC: 220949
Award value
£675,000
Award date
17 April 2024

Contact

Address
Civic Offices,Bridge Street, Reading, RG12LU
Contact name
Ben Boatman

Identifiers

Buyer reference
First Point of Contact with Reading Adult Social Care - Lot 1
Notice ID
4d5e1bf7-1857-46e2-b73c-3217435076e7-746230
OCID
ocds-b5fd17-cca4b5d7-3077-4c6a-9198-02ef0a433e26

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External ID: cf-ocds-b5fd17-cca4b5d7-3077-4c6a-9198-02ef0a433e26 • Added 3 October 2026