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Community Helpline

Torbay Council

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

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Key details

Contracting authority
Torbay Council
local council
Region
South West
Delivery: South West, United Kingdom
Contract value
£329,000ex VAT
Submissions closed
1 November 2023
Published
27 June 2024

Procurement

Contract period
22 November 2023 - 31 December 2024
1 years
Procedure type
Other - Awarded via Waiver
CPV classifications
  • 85000000 Health and social work services
  • 98000000 Other community, social and personal services

What happened

Torbay Council awarded this contract to Torbay Community Development Trust Ltd worth £329,000 on 1 Nov 2023. The contract runs until 31 Dec 2024.

Description

The Community Helpline links people with community assets as appropriate to the persons need and requirements. Support is provided to individuals and families on several challenges they are facing, including support for their mental wellbeing, independence and challenges related to loneliness and isolation. The Community helpline forms a key component of reducing demand into Adult Social Care and other statutory level services by being a first point of contact that helps citizens manage issues within their communities.

Awarded supplier

Supplier
Torbay Community Development Trust Ltd
Companies House: 07546840
Award value
£329,000
Award date
1 November 2023

Contact

Address
Town Hall,castle Circus, Torquay, TQ13DR
Contact name
Commercial Services

Identifiers

Buyer reference
DN729444
Notice ID
5a066e9a-0c4f-4c47-96fd-81db5e3657b8-762554
OCID
ocds-b5fd17-f32c5bf6-af7b-4a56-a913-f82ac5d564a6

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External ID: cf-ocds-b5fd17-f32c5bf6-af7b-4a56-a913-f82ac5d564a6 • Added 3 October 2026