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Advocacy Services for Health and Social Care

NHS North Of England Commercial Procurement Collaborative

Live
Confirmed tender
services
SME-friendly

Key details

Region
Sheffield
Contract value
£107,000,000ex VAT
Deadline
30 July 2024
Published
24 June 2024

Procurement

Contract period
1 November 2024 - 31 October 2028
4 years
Procedure type
Open procedure (above threshold)
CPV classifications
  • 85140000 Miscellaneous health services
  • 85000000 Health and social work services
  • 85323000 Community health services
  • 85320000 Social services

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What happened

The contract runs until 31 Oct 2028.

Description

NOE CPC is inviting Suppliers, to provide the NHS, including but not limited to NHS Trusts, Mental Health Trusts, Community Trusts and Integrated Care Systems a compliant and cost-effective Advocacy ServicesEveryone has a legal right to advocacy and public authorities are responsible for arranging independent advocacy services to assist people making or intending to make complaints, effectively supporting individuals during assessments, care planning, safeguarding and reviews and collaborating with families, friends, carers, commissioners and providers.

Patient advocacy services are designed to support individuals in navigating the complex healthcare system, ensuring they receive appropriate care and assistance. These services can be provided by individuals, organisations, or professionals trained in advocating for patients' needs and rights.

These requirements are to be provided under six overarching Lots, listed below;

Lot One - Independent advocates for patients using Social Care Services

Lot Two - Independent Mental Capacity Advocates

Lot Three - Independent Mental Health Advocates

Lot Four - Advocacy for Adult Secure Services

Lot Five - Advocacy for Children and Young People

Lot Six - Advocacy for Health Inequalities (including, generic advocacy, women's health, black and minority ethnic groups, gypsies and travellers', unemployment, the homeless and people with terminal diagnosis)

Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.

Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

Phone: 0800 9956035

E-mail: [email protected]

Contact

Address
Don Valley House, Sheffield, S4 7UQ
Contact name
Kimberley Kay

Identifiers

Buyer reference
CF-2425000D0O000000rwimUAA
Notice ID
2caf2295-e320-4acc-b8e9-64c73b29a191-761568
OCID
ocds-b5fd17-46207dbf-aa43-42a9-b4d4-7b0fefe72491

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External ID: cf-ocds-b5fd17-46207dbf-aa43-42a9-b4d4-7b0fefe72491 • Added 3 October 2026