BT65 - Aptem CRM System Licence Renewal
capitalEsourcing
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Key details
Procurement
- 48000000 Software package and information systems
- 48100000 Industry specific software package
What happened
capitalEsourcing awarded this contract to Aptem Limited worth £26,000 on 29 Mar 2024. The contract runs until 31 Mar 2025.
Description
APTEM is a CRM system used by Economy and Skills, it has been used since 2017.
The team have been exploring various options to identify the exact scope, however research and identifying service requirements has taken considerably longer. We are therefore scoping the exact requirements for this new service after consulting with other LA's in the same position, we estimate this will likely take 4 to 6 weeks.
We most likely will need the current service to run for another year, until 31.03.2025, as we have to get together a training schedule and agree how the department will transition to this new system. This will allow for the re-procurement of a new system within the new extension period.
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External ID: cf-ocds-b5fd17-4ff44a95-104b-4a5a-9275-0b044c07ab94 • Added 3 October 2026