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His Majesty's Courts and Tribunals Contact Center as a Service
Ministry of Justice
Awarded
services
SME-friendly
This tender has closed
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Key details
Contracting authority
Ministry of Justice
central gov
Region
London
Delivery: British Oversea Territories
Sector
Contract value
£6,699,861ex VAT
Submissions closed
6 August 2024
Published
18 November 2024
Procurement
Contract period
31 October 2024 - 30 October 2027
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 64200000 Telecommunications services
What happened
Ministry of Justice awarded this contract to Kerv Experience Limited worth £11,385,632 on 31 Oct 2024. The contract runs until 30 Oct 2027.
Description
A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.
Awarded supplier
Supplier
Kerv Experience Limited
Companies House: 03925996Award value
£11,385,632
Award date
31 October 2024
Contact
Address
102 Petty France, London, SW1H 9AJ
Email
Identifiers
Buyer reference
tender_373611/1426252
Notice ID
5018cb48-aa07-4915-a9a5-c1930d3759d0-803380
OCID
ocds-b5fd17-df95ce4c-3767-44e6-a88f-17331fe3ab21
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