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Network resilience: Consumers' Experiences of Network Outages Impacting Communications Services

OFCOM

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from OFCOM, and hundreds more across the UK public sector.

Key details

Contracting authority
OFCOM
other
Region
London
Delivery: London, United Kingdom
Contract value
£70,320ex VAT
Submissions closed
25 September 2024
Published
17 December 2024

Procurement

Contract period
4 December 2024 - 31 March 2025
3 months
Procedure type
Call-off from a framework agreement
CPV classifications
  • 73110000 Research services

What happened

OFCOM awarded this contract to Savanta worth £70,320 on 4 Dec 2024. The contract runs until 31 Mar 2025.

Description

This awarded contract is for the provision of research services that would explore the experiences and concerns of UK consumers, citizens, and micro businesses experiencing network outages, and their needs going forward. Highlighting a number of types of network outage and look at the impacts of that outage, any preventative action that could have been taken.

Awarded supplier

Supplier
Savanta
Award value
£70,320
Award date
4 December 2024

Contact

Address
Riverside House 2A Southwark Bridge Road, London, SE1 9HA

Identifiers

Buyer reference
tender_463260/1436210
Notice ID
b89938b8-460a-46a3-80f6-2d540722beeb-811627
OCID
ocds-b5fd17-fef4c78a-5d4f-47d8-8383-ad8fe5e10161

Explore related tenders

External ID: cf-ocds-b5fd17-fef4c78a-5d4f-47d8-8383-ad8fe5e10161 • Added 3 October 2026